Service Team Manager Jobs in Philippines

Responsibilities:Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous Imp...

Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team. Influence the Lives of Others: Coach and mentor Consultants providi...

Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team. Influence the Lives of Others: Coach and mentor Consultants providi...

The Legal Delivery Team is the engine room of DBC Philippines. Providing scalable quality conveyancing support and services to buyers and sellers across the retail residential market the Legal Delivery team works across all states in Australia and includes a large team of operational specialists in...

Managers in this role get to:Impact the Bottom LineDrive and manage the overall performance of a team of Consultants.Ensure achievement and consistent delivery of all operational and client KPI targets.Identify performance gaps and implement action plans for continuous improvement.Strengthen Relatio...

DescriptionAs a Customer Experience Team Lead at Angkas you will be responsible for leading and supervising ateam of Customer Experience Associates to ensure exceptional service to our valued customers. You willplay a vital role in managing the day-to-day operations monitoring team performance and f...

ome careers shine brighter than others.If youre looking for a career that will help you stand out join HSBC and fulfil your potential. Whether you want a career that could take you to the top or simply take you in an exciting new direction HSBC offers opportunities support and rewards that will take...

Managers in this role get to:Impact the Bottom LineDrive and manage the overall performance of a team of Consultants.Ensure achievement and consistent delivery of all operational and client KPI targets.Identify performance gaps and implement action plans for continuous improvement.Strengthen Relatio...

Job Description:At Remitly we believe everyone deserves the freedom to access move and manage their money wherever life takes them. Since 2011 weve tirelessly delivered on our promise to customers sending money globally providing secure simple and reliable ways to manage their money ensuring true pe...

Managers in this role get to:Impact the Bottom LineDrive and manage the overall performance of a team of Consultants.Ensure achievement and consistent delivery of all operational and client KPI targets.Identify performance gaps and implement action plans for continuous improvement.Strengthen Relatio...

DescriptionThis role is for TALENT POOLING. Once the position becomes active we will begin processing candidates who have passed the CV screeningArcadis is the worlds leading company delivering sustainable design engineering and consultancy solutions for natural and built assets.We are more than 360...

Responsibilities:Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous Imp...

Team Managers in this role get to:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration and corrective deli...

Role OverviewAs a Team Manager Insurance you will play a critical leadership role in driving operational excellence service quality and team performance within a Life Insurance program. You will lead coach and inspire your team while ensuring compliance efficiency and superior client and customer o...

Client Service Team Lead Remote Luxury Travel About Ascend Ascend helps founders investors and executives book international business and first-class flights at unbeatable rates- often 30-80% below retail. We combine proprietary booking methods with 24/7 white-glove concierge service to make premi...

Responsibilities:Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous Imp...

At Acumen Strategy Consultants people are at the center of how we create impact. Were looking for an HR & Org Development Manager who brings a strong functional leadership mindset and capabilities to help execute people strategies that drive performance culture and engagement.This role goes beyond t...

Managers in this role get to:Manage up 15 Technical Support Engineers.Lead with Impact: Drive daily support service operations by setting clear goals tracking team performance and achieving outstanding results.Coach and Develop: Empower team members through training mentoring and skill development t...

About Our Team:Join our dynamic Global Concierge Travel Team at IQVIA where we are committed to delivering excellence in corporate travel and event management for our employees and clients worldwide. Our team ensures seamless event execution vendor coordination and travel logistics creating impactfu...

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive g...