Service Quality Jobs in Pasig

Job OverviewProvide comprehensive clinical lab data expertise as part of a team to develop and maintain Laboratory Data Management (LDM) tasks for the studies awarded to IQVIA Laboratories and meets the external client data reporting needs. May be required to support the development of new systems a...

Job Expectations: Position Type: Experienced - Mid/SeniorEmployment Type: Full-Time Permanent (Direct Hire)Work Setup & Location: Hybrid (3-4 days onsite per week) - Bridgetowne Ortigas PasigWork Schedule: Weekdays; Day Shift (NZ)Available Headcounts: 10 FTEsIndustry: Global Accounting Firm About th...

Service Delivery & ITSM Service Delivery Management IT Operations ITIL Processes ITSM Framework Incident Management Problem Management Change Management Service Governance SLA Management Operational Support The Service Delivery Manager plays a critical role in ensuring the effective and efficient...

Position Description:The Quality Assurance Analyst takes responsibility for monitoring and documenting agent call quality in support of the departmental quality goals and initiatives. He/She evaluates both verbal and written customer contact by Agents. This team member participates in the design of...

Position Description:The Quality Assurance Analyst takes responsibility for monitoring and documenting agent call quality in support of the departmental quality goals and initiatives. He/She evaluates both verbal and written customer contact by Agents. This team member participates in the design of...