Service Levels Jobs in Cebu

Were looking for an Assistant Manager - Admin Advantage Team to join our Insurance Operation this role you are accountable to manage develop and motivate a multi-site team to ensure the delivery of high-quality service while understanding the appropriate compliance framework and service levels. Thi...

Job Overview: The Team Leader in Customer Service is responsible for leading motivating and supporting a team of customer service representatives to ensure high-quality service delivery. This role involves managing day-to-day operations overseeing the performance of the team and ensuring that custom...

Account: E-commerce Type of Support: Non-voice Work Setup: 100% Onsite (Cebu) Shift Schedule Restdays: 24x7 Start Date: ASAP Job Description: Assigns appropriate pre-study work as defined by client and Individual training organizationConsistently and thoroughly completes required tracking and repor...

Start Date: ASAP Job Description: Assigns appropriate pre-study work as defined by client and Individual training organizationConsistently and thoroughly completes required tracking and reporting tasksCommunicates Trainee at Risk to Training Manager (attendance assessment scores success factors acti...

Primary DetailsTime Type: Full timeWorker Type: EmployeeThis role is responsible for managing frontline customer contacts (various media) and undertaking the appropriate action to resolve the customers concern (respond to simple queries transfer call to correct department triage call to claim handle...

Primary DetailsTime Type: Full timeWorker Type: EmployeeThe purpose of this role is to deliver exceptional customer service and technical support to both internal and external users globally through various communication channels. This includes handling IT Service Desk activities such as incident an...

Were looking for aBusiness Process Associateto join our Group Benefits Plan Design Services Operations this role you are expected to complete requests / transactions productively and accurately to meet Service Levels set by the management with the business unit.On the job you will:Coordinate the se...

The Order Management Analyst is responsible for managing and monitoring customer orders on a daily basis by planning and prioritizing delivery allocating stocks and tracking order status. The analyst ensures that every order is dispatched within the agreed service levels to achieve customer satisfac...