Service Level Jobs in Philippines

Employee Support & Case ManagementAct as the first point of contact for employees handling inquiries related to onboarding absence benefits policies offboarding and more.Manage and resolve queries efficiently via the JIRA ticketing system leveraging the internal Confluence knowledge base.Ensure all...

Role Overview We are seeking a highly organized and people-focused Client & Talent Operations Manager to oversee client relationships and manage a team of remote talents. You will be responsible for ensuring smooth service delivery maintaining strong relationships with both clients and talents and d...

Role Overview We are seeking a highly organized and people-focused Client & Talent Operations Manager to oversee client relationships and manage a team of remote talents. You will be responsible for ensuring smooth service delivery maintaining strong relationships with both clients and talents and d...

Job Expectations: Position Type: Experienced - Individual ContributorEmployment Type: Full-Time; Permanent (Direct Hire)Work Setup & Location: Onsite - McKinley West TaguigWork Schedule: Weekdays; Night ShiftIndustry: IT Services & Consulting About the Job: We are seeking a detail-oriented and resul...

Work Setup: Onsite (Clark Pampanga) Shift: Shifting Schedules Responsibilities: Consolidate service specific data for analysis.Participate in SLA compliance review compliance with service delivery plans service continuity and capacity management plan. Service level management and reporting. Informat...

Job Expectations: Position Type: Experienced - LeadershipEmployment Type: Full-Time; Permanent (Direct Hire)Work Setup & Location: Hybrid (3x onsite per week) - Quezon CityWork Schedule: Weekdays; Mid Shift (Flexible)Industry: Insurance & Financial Services About the Job: We are looking for an exper...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionJob DescriptionBusiness Job Title: Senior Credit & Collections RepresentativeCareer Band: 03Career Track: AssociatePosition Location: Manila PhilippinesNumber of Direct Reports: 0 When you are part of Thermo Fisher Scientifi...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

Are you ready to unleash your potentialAt Deloitte our purpose is to make an impact that matters for our clients our people and the communities we serve.We believe we have a responsibility to be a force for good andWorldImpactis our portfolio of initiatives focused on making a tangible impact on soc...

This is a remote position.This Customer Success Specialist is responsible for managing the day-to-day operations of the customer support team ensuring a high level of service and satisfaction for customers. This role involves overseeing team performance handling escalated issues and implementing...

Responsibilities:The R2R Manager will report to the R2R Service Delivery Lead (SDL). Based at foodpandas Shared Service Centre in the Philippines the R2R Manager will be responsible for maintaining full set of accounts and monthly General Ledger closing using SAP system.To be successful at deliverin...

Position Description:TheConsultant Junior Consultant (Global Learning Support)will be responsible for delivering training and learning administrative services to multiple countries as defined on the agreed Service Level Agreements. The Learning Administrator will also handle queries and requests se...

Position Description:Become a solid source of information in your area of expertise. This would include having significant to expert knowledge in two or more of the Dynamics functional skills that may include but are not limited to: Financials General Ledger Liquidity Management (Bank Management) Fu...

Position Description:The Team Leader for Helpdesk is responsible for managing the overall performance and productivity of the service desk team. This role oversees incident resolution ensures service level compliance and maintains high standards of customer satisfaction. The Team Lead provides leade...

The incumbent operates within tight deadlines actively contributing to problem resolution and timely investigations involving both internal stakeholders and external counterparties. As a key member of the Manulife Mutual Funds Communications Team the individual demonstrates strong collaboration and...

Line of Business: Services a. b. c. d. Position Description Senior Network Engineer Services - Managed Services Vision & Core Values Key Responsibilities Resolve customer incidents problems and change requests to required service level targets Apply technical knowledge to effectively analyse and r...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

The Logistics Consultant will be a criticalsubject matter expert responsible for providing strategic guidance and hands-on execution to optimizeAnyMind Groups D2C supply chain and fulfillment operations in the Philippines. The primary focus of this contract role will be designing and executing the e...

Position Description:The Senior Fund Administrator (Back Office - Financial) plays a critical role in providing high-quality dependable service by efficiently processing and indexing client requests with a commitment to same-day completion. This role emphasizes precision and efficiency to enhance th...