Service Level Goals Jobs in Philippines

This role is responsible for performing all Business Continuity Management (BCM) Program with guidance from the Business Continuity Management and Occupational Safety and Health (BCMOSH) Head. This responsibility includes Crisis Management/Incident Coordination for Manulife Philippines and Manulife...

Employment Type: Part-time Employment (20 hours/Weekly)Work Setup: Onsite onboarding for 1-2 days followed by a transition to a remote setup.Work schedule: Night Shift (Following Pacific Time Zone - 8:00 AM PST)Position Overview:Our client is looking for a skilled Bookkeeper to handle bookkeeping an...

Role DetailsType of Support:OmnichannelContract Duration:60-90 daysLocation: Onsite in BGC TaguigSchedule: Open to shifting schedules (subject to business requirements)About UsCrescendorepresents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technolo...

The Real Time Analyst is a member of the Customer Service & Support department and part of the WFM Center of Excellence which is responsible for the contact centers across Thomson Reuters. The Real Time Analyst is primarily responsible for managing the daily workflow and usage of resources for the g...

This is a remote position.Work Schedule: Monday to Friday 8:00am to 5:00pm New Zealand Time with 1 hour unpaid break. Overview This role is ideal for a highly organized proactive and tech-savvy professional looking to make a tangible impact in a growing construction business. The Operations &...

This is a remote position. Job Type: Part-Time Schedule: Monday to Friday flexible during client business hours - 9:00 AM to 5:00 PM Pacific Time (20 hours per week 4 hours per day).Responsibilities Manage and maintain the companys QuickBooks account Reconcile transactions and bank data...

What success looks like in this role: Supervises the efforts of Service Desk teams within an assigned region. Directs Service Desk team members in their day-to-day activities by serving as an escalation point for issues referred to by Service Desk team members clients or other teams. Mentors and tr...

This is a remote position. Schedule: Monday to Friday 9am to 6pm with 1 hour unpaid break 40 hours per weekClient Timezone: Australian Eastern Time (Chirnside Park VIC) Client Overview A fast-growing SaaS company transforming how businesses connect with essential integration partners acro...

The Client Operations Manager is responsible for increasing client satisfaction and service by reviewing various service delivery metrics and team processes to drive process improvement changes. As a member of the Cielo client services leadership team the Client Operations Manager will focus on help...

Role Overview We are seeking a highly organized and people-focused Client & Talent Operations Manager to oversee client relationships and manage a team of remote talents. You will be responsible for ensuring smooth service delivery maintaining strong relationships with both clients and talents and d...

Role Overview We are seeking a highly organized and people-focused Client & Talent Operations Manager to oversee client relationships and manage a team of remote talents. You will be responsible for ensuring smooth service delivery maintaining strong relationships with both clients and talents and d...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

Position: Client Experience & Operations ManagerSalary Range: USD 1500-2000/ monthBusiness Location: Florida USAWorking Hours: Remote Full Time 8:00 am to 5:00 pm EST (open to flexible hours) - Some weekend work is requiredAbout the CompanyThe company is a global embodiment movement founded by a bes...

Position: Client Experience & Operations ManagerSalary Range: USD 1500-2000/ monthBusiness Location: Florida USAWorking Hours: Remote Full Time 8:00 am to 5:00 pm EST (open to flexible hours) - Some weekend work is requiredAbout the CompanyThe company is a global embodiment movement founded by a bes...

ClinicMind is a Health IT and Revenue Cycle Management company a US-based parent company. ClinicMind offers cloud-based medical practice management software including Electronic Healthcare Records and Revenue Cycle Management Services.We are looking for Help desk support specialists to provide techn...

DescriptionThe RoleAccount ManagementDisplays and applies strong understanding and knowledge of firm-wide survey methodologies processes and available WTW products and services in performing ones work responsibilities.Collects compensation and benefits data conducts second level checks and validatio...

This is a remote position.SUMMARYThe Help Desk/Desktop Support Technician acts as the first point of contact for end-user support requests delivering hardware software and network troubleshooting and assistance. The role supports daily IT operations for multiple clients managing incidents and ser...

Lead a team of training professionals fostering an environment of continuous learning and improvement.Ensure role-based competencies for trainers are kept up-to-date and that adequate production time is allocated for this purpose.Partner with line of business leaders to assess and manage the trainin...

ClinicMind is a Health IT and Revenue Cycle Management company a US-based parent company. ClinicMind offers cloud-based medical practice management software including Electronic Healthcare Records and Revenue Cycle Management Services.We are looking for Help desk support specialists to provide techn...