Lead Customer Experience Associate Jobs in Taguig
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Sr. Associate Manager Customer Experience (disabil...
Sutherland
Key Responsibilities:Performance Analysis and Quality Assurance:Analyze customer interaction data to identify trends and areas for improvement.Ensure agents adhere to company policies procedures and regulatory guidelines.Feedback and Coaching:Provide constructive feedback and coaching to agents to e...
Associate Manager-customer Experience
Sutherland
The Customer Experience Associate Manager looks after the overall activities of the program Customer Experience (CE) Team that includes CE Observations Team-Level reports Program-Level Analysis calibration sessions and CI Framework deployment Champions program implementation of Continuous Improvemen...