In this role you will help maintain data integrity mitigate operational risk and deliver reliable reporting that enables informed business decisions. Youll gain valuable exposure to global financial markets while collaborating with cross-functional teams and driving process improvements through automation and analytics. This is an excellent opportunity to build specialized expertise in investment operations and advance your career within a globally connected organization.
Position Responsibilities:
Process trades corporate actions and cash/stock transactions accurately and within established service level agreements
Verify entitlements and corporate action details with custodian banks to ensure proper execution and settlement
Monitor and resolve reconciliation breaks trade exceptions and operational discrepancies in a timely manner
Collaborate with fund managers custodians proxy vendors and internal stakeholders to ensure seamless operational support
Submit and validate client instructions while ensuring acceptance and execution by custodian banks
Prepare and deliver periodic reports to internal business partners and external clients as required
Maintain accurate documentation and adherence to established operational controls and procedures
Identify process gaps and contribute to automation efficiency initiatives and control enhancements
Support team development through knowledge sharing cross-training and mentorship of junior associates
Stay informed on market trends securities industry developments and operational best practices
Required Qualifications:
35 years of experience in investment operations asset servicing trade settlements reconciliations onboarding static data management or related functions
35 years of experience utilizing business intelligence workflow automation data visualization or related analytical tools
Bachelors degree in finance Business Administration Computer Science Data Analytics Information Technology or a related field Strong analytical and problem-solving skills with intermediate to advanced proficiency in Microsoft Office applications
Working knowledge of investment products securities processing and operational controls Experience with Microsoft Power Platform tools and process improvement initiatives
Preferred Qualifications:
Experience working in global investment operations or financial services environments
Knowledge of corporate actions proxy voting asset servicing and trade life cycle processes
Exposure to workflow automation process optimization or digital transformation initiatives
Basic knowledge of database management concepts and SQL queries
Strong stakeholder management communication and collaboration skills across global teams
Continuous improvement mindset with a passion for operational excellence and innovation
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Hybrid
Required Experience:
IC
In this role you will help maintain data integrity mitigate operational risk and deliver reliable reporting that enables informed business decisions. Youll gain valuable exposure to global financial markets while collaborating with cross-functional teams and driving process improvements through auto...
In this role you will help maintain data integrity mitigate operational risk and deliver reliable reporting that enables informed business decisions. Youll gain valuable exposure to global financial markets while collaborating with cross-functional teams and driving process improvements through automation and analytics. This is an excellent opportunity to build specialized expertise in investment operations and advance your career within a globally connected organization.
Position Responsibilities:
Process trades corporate actions and cash/stock transactions accurately and within established service level agreements
Verify entitlements and corporate action details with custodian banks to ensure proper execution and settlement
Monitor and resolve reconciliation breaks trade exceptions and operational discrepancies in a timely manner
Collaborate with fund managers custodians proxy vendors and internal stakeholders to ensure seamless operational support
Submit and validate client instructions while ensuring acceptance and execution by custodian banks
Prepare and deliver periodic reports to internal business partners and external clients as required
Maintain accurate documentation and adherence to established operational controls and procedures
Identify process gaps and contribute to automation efficiency initiatives and control enhancements
Support team development through knowledge sharing cross-training and mentorship of junior associates
Stay informed on market trends securities industry developments and operational best practices
Required Qualifications:
35 years of experience in investment operations asset servicing trade settlements reconciliations onboarding static data management or related functions
35 years of experience utilizing business intelligence workflow automation data visualization or related analytical tools
Bachelors degree in finance Business Administration Computer Science Data Analytics Information Technology or a related field Strong analytical and problem-solving skills with intermediate to advanced proficiency in Microsoft Office applications
Working knowledge of investment products securities processing and operational controls Experience with Microsoft Power Platform tools and process improvement initiatives
Preferred Qualifications:
Experience working in global investment operations or financial services environments
Knowledge of corporate actions proxy voting asset servicing and trade life cycle processes
Exposure to workflow automation process optimization or digital transformation initiatives
Basic knowledge of database management concepts and SQL queries
Strong stakeholder management communication and collaboration skills across global teams
Continuous improvement mindset with a passion for operational excellence and innovation
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
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