Partnership Specialist
Manila - Philippines
Job Summary
Your job
Your profile
Handle partner quality cases and complaints from intake to resolution
Coordinate with suppliers to collect and validate supporting documentation
Submit and communicate case details to and other relevant parties
Assess case outcomes (win or loss) based on established criteria
Apply penalties where required under the applicable framework
Maintain accuracy and consistency across all case handling
We (Get-)excited if you
Are fluent in English (additional languages are a strong plus).
Are a confident communicator who doesnt give up easily and loves winning deals.
Have strong inter-personal and time management skills.
Take ownership of your work and enjoy contributing to developing processes to reach ambitious goals.
Have a sharp eye for detail and are comfortable working with numbers.
About us
Get-e is a fast-growing B2B travel tech company based in Amsterdam building a fully managed 24/7 platform that powers airport transfers and A-to-B travel worldwide. Through a strong network of local partners our service operates in 110 countries across 900 airports and destinations.
We are an international team with 30 nationalities working together in a dynamic fast-paced environment where ideas move quickly and ownership is real.
We work with some of the biggest names in travel including 70 airlines and leading global brands and we are continuing to scale quickly. Recently we expanded into hotel accommodation for airline crew opening up an exciting new growth chapter.
At Get-e you will be working at the intersection of travel technology and global operations across three key areas:
- Airlines: Delivering end-to-end solutions for crew transport and accommodation from sourcing partners to automating complex operations all supported by our 24/7 Global Operations Centre in Amsterdam.
- Assistance Companies: Enabling critical travel logistics supporting the safe repatriation of travelers and movement of medical professionals.
- Travel Partnerships: Powering transfer solutions behind major global brands like Amadeus Visa and Mastercard.
If you enjoy solving complex challenges working in a fast-scaling environment and building products used around the world you will fit right in.
Required Experience:
IC
About Company
Our mission is to make every contact an excellent experience. W elcome to Get-e, where we’re not just building a company; we’re revolutionizing the way the world connects. As a fast-growing travel-tech scale-up, we’ve got the drive, the backing, and the global reach to make things hap ... View more