Night Dispatcher
Job Location:
Manila - Philippines
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Night Dispatcher
Location: Remote (South Africa or Philippines Preferred)
Compensation:
- South Africa: $1200 to $1600 USD/month
- Philippines: $1000 to $1500 USD/month
Industry: Transportation & Logistics
Schedule: Full-Time Overnight U.S. Coverage
Hours: 10:00 PM to 6:00 AM CST or 11:00 PM to 7:00 AM CST
Days: Monday through Friday or Monday through Saturday initially
About the Company
Our client is a Houston-based transportation and logistics operation managing two active trucking businesses servicing high-volume commercial routes across the United States.
The companies currently operate a combined fleet of approximately 20 drivers across dry van and flatbed operations supporting customers in package delivery and industrial freight transportation.
One operation primarily services FedEx-related routes while the second supports steel mill transportation and flatbed logistics.
As the business continues to grow leadership is seeking to establish reliable overnight operational coverage to ensure drivers have immediate support during after-hours situations emergencies and route-related issues.
Role Overview
The Night Dispatcher will serve as the primary overnight operations contact for drivers across both trucking companies.
This role is responsible for monitoring active routes responding to driver issues in real time escalating emergencies appropriately and helping maintain smooth overnight operations while the daytime management team is offline.
The ideal candidate is calm under pressure highly responsive organized and experienced within transportation or trucking environments.
Prior dispatch or logistics coordination experience is strongly preferred.
Key Responsibilities
Monitor active driver routes and statuses overnight using GPS/ELD systems such as Motive
Serve as the primary point of contact for drivers during overnight shifts
Respond to operational issues including:
Breakdowns
Flat tires
Accidents
Route disruptions
Urgent delivery concerns
Coordinate communication between drivers customers and management as needed
Escalate major emergencies or critical operational issues to the day-shift manager
Maintain accurate records of overnight incidents and driver communications
Provide detailed end-of-shift summaries and operational updates
Support smooth overnight fleet operations across both trucking companies
Maintain professionalism and urgency in high-pressure situations
Required Hard Skills
Prior experience in trucking transportation dispatching or logistics operations
Strong verbal and written English communication skills
Comfortable managing multiple drivers and situations simultaneously
Experience handling urgent operational or driver-related issues
Ability to work overnight U.S. hours consistently
Strong computer and communication platform proficiency
Highly organized with strong follow-through
Preferred Qualifications
Experience using Motive or other ELD/GPS fleet management systems
Experience supporting FedEx routes or time-sensitive freight operations
Prior remote dispatch or freight coordination experience
Familiarity with dry van and/or flatbed trucking operations
Experience preparing operational shift reports
Soft Skills
Calm and composed under pressure
Strong problem-solving instincts
High accountability and responsiveness
Excellent communication and interpersonal skills
Reliable and dependable
Able to make sound decisions independently
Strong sense of urgency and operational awareness
Why This Role Matters
This position plays a critical role in ensuring continuous overnight operational coverage for active trucking operations.
The Night Dispatcher helps protect driver safety minimize operational downtime improve communication responsiveness and ensure issues are addressed immediately while leadership is offline.
This role will directly contribute to smoother fleet operations stronger driver support and improved service reliability across both transportation businesses.
