Lead Dialer Administration
Job Location:
Job Location:
Angeles - Philippines
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
Yesterday
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Dialer Administrator gets to:
- Perform daily uploads downloads and importing of dialer schedules.
- Document activities for outbound dialer.
- Analyze dialer-output data to identify potential problems/issues.
- Run payment reports regularly
- Create and update dialing campaigns. Filter list strategies and reports.
- Monitor and adjust performance of the dialer systems.
- Complete other duties as assigned by the markets.
Qualifications :
Our most successful candidates will have:
- Intermediate to advanced proficiency level with Microsoft Excel
- Working knowledge on a dialer system and auto-dialer operation/concepts
- Working knowledge on basic statistics and ability to comprehend and analyze dialer-output data
- Basic understanding of database-design principles data structures and optimizations
- Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems
Internal:
- Must have FY25 PDP rating of Exceeds Expectations (4) or Outstanding (5)
- Tenure of at least 18 months
- No Active DA
Remote Work :
No
Employment Type :
Full-time
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
