Instructional Designer

What Youll Do

As an Instructional Designer youll play a critical role in elevating employee performance by designing modern learner-centric training solutions that deliver measurable business results.

Key Responsibilities:

• Partner with business leaders trainers and subject matter experts to identify learning needs and performance gaps.
• Design engaging instructor-led virtual eLearning and blended learning solutions using proven instructional design frameworks such as ADDIE and SAM.
• Develop compelling learning journeys curriculum maps storyboards assessments job aids and learner resources.
• Create interactive eLearning modules using tools such as Articulate Storyline Adobe Captivate and other digital learning platforms.
• Transform complex information into clear engaging and results-driven learning experiences.
• Design learning content that supports operational excellence leadership development compliance and customer experience initiatives.
• Measure learning effectiveness through assessments feedback performance metrics and business impact analysis.
• Continuously improve content based on learner insights emerging trends and stakeholder feedback.
• Support Learning Management System (LMS) integration content deployment and maintenance.
• Ensure all learning materials align with branding adult learning principles and accessibility standards.
• Manage multiple projects simultaneously while delivering high-quality outputs within timeline expectations.

Qualifications :

What Were Looking For

Required Qualifications:

• Experience in Instructional Design Learning & Development Curriculum Development Training Design or related fields.
• Strong understanding of adult learning principles and modern instructional design methodologies.
• Hands-on experience with eLearning authoring tools such as Articulate Storyline Adobe Captivate or similar platforms.
• Experience creating digital learning assets assessments simulations and multimedia-based content.
• Familiarity with Learning Management Systems (LMS) SCORM standards and learning technologies.
• Exceptional communication stakeholder management and project management skills.
• Strong analytical skills with the ability to leverage data to improve learning outcomes.
• Ability to thrive in a fast-paced collaborative and results-oriented environment.

Preferred Qualifications:

• Experience in instructional design within BPO customer experience shared services technology or corporate environments.
• Knowledge of graphic design video editing animation or multimedia production tools.
• Experience leveraging learning analytics learner engagement data and performance dashboards.
• Familiarity with accessibility standards and inclusive learning design practices.
• Exposure to AI-enabled learning tools and emerging digital learning technologies.

Additional Information :

Why Join Sutherland

Be part of a global organization known for innovation and operational excellence.
Design learning experiences that impact thousands of employees worldwide.
Collaborate with business leaders learning experts and high-performing teams.
Gain exposure to cutting-edge learning technologies and digital transformation initiatives.
Enjoy continuous growth development opportunities and a culture that values creativity and innovation.

Ready to Make Learning More Impactful

If youre a creative storyteller strategic thinker and learning professional who enjoys building meaningful learning experiences that drive performance we encourage you to apply and be part of Sutherlands growing Learning & Development community.

Remote Work :

No

Employment Type :

Full-time