Employee Services Specialist

• Create and distribute offer letters  

• Collect onboarding documentation and processes  

• Coordinate with relevant stakeholders on changes to offer of employment  

• Act as point of contact for all questions related to pre-employment activities from candidates recruiting hiring managers and HR 

• Ensure compliance with all state and corporate regulations and laws  

• Ensure strict adherence with standard protocols for electronic personnel file management and document storage  

• Order background checks track completion and assist in review and analysis of results 

• Prepare and communicate candidate background check clearances 

• Connect with relevant key stakeholders and support groups to assist with onboarding account creation set-up and IT requisition 

• Ensure all regional onboarding notification systems and processes are followed and updated to ensure local stakeholders are continuously informed 

• Keep track of daily productivity volume reports and other relevant reports as required  

• Perform and track onboarding data entry for large volume of hires 

• Ensure accuracy of all data processed and entered in HR systems 

• Engage and build relationships with key stakeholders  

• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution  

• Assess identified issues and collate information from relevant stakeholders to assist in investigating and in resolving common and recurring issues  

• Maintain current processes and incorporate documentation updates  

• Support selected simple process improvements to streamline processes   

Qualifications :

• Bachelors degree or at least 3 years of relevant work experience  

• Intermediate proficiency in MS Office tools 

• Basic knowledge and understanding of HR processes and procedures  

• Experience working in an outsourcing shared services or similar model with compensation-related role or other similar functions is preferred  

• Experience using Oracle Workday BrassRing ServiceNow or other similar platforms and tools is preferred  

• Must be willing to work on fixed night shift and 3 days onsite per week.

Additional Information :

At AECOM we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status AECOM benefits may include medical dental vision life AD&D disability benefits paid time off leaves of absences voluntary benefits perks flexible work options well-being resources employee assistance program business travel insurance and service recognition awards.

AECOM is the global infrastructure leader committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities we solve our clients complex challenges in water environment energy transportation and buildings. Our teams partner with public- and private-sector clients to create innovative sustainable and resilient solutions throughout the project lifecycle from advisory planning design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at . 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills helping you build the career youve always envisioned. Here youll find a welcoming workplace built on respect collaboration and communitywhere you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 

Remote Work :

No

Employment Type :

Full-time