Digital Service Delivery Manager
Job Location:
Manila - Philippines
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Were hiring Digital Service Delivery Manager to own the throughput of our client delivery engine both website design and SEO projects for our US clients.
This is a delivery role not a strategy role. You wont be designing websites in Figma or writing the SEO playbook from scratch we have designers and tools for that. Your job is to make sure projects move. Briefs go in finished work comes out clients are happy and nothing piles up in the backlog. If a project stalls youre the one who unsticks it. If a client is anxious youre the one who reassures them. If a designer is blocked youre the one who clears the path.
Youll be the face our clients see the hand on the wheel of every project and the person we trust to keep the pipeline flowing.
This is a full-time onsite role.
What Youll Own
- End-to-end delivery of website design and SEO projects from kickoff to launch to handoff
- Throughput. Keeping projects moving queues short and backlog at zero. You measure your week by what shipped not whats in progress.
- The client relationship kickoff calls status updates feedback rounds launch celebrations. Clients should feel informed never chased.
- Design coordination briefing designers clearly reviewing their work against client expectations managing revision cycles and protecting both quality and timeline. Working side-by-side with our design team in the office is a big part of why this role is onsite.
- SEO execution running our in-house SEO tools to deliver on-page improvements GBP optimizations and reporting clients can actually understand.
- Process improvement tightening templates checklists and handoffs so each month runs smoother than the last.
- 36 years of experience in digital project delivery account management or operations ideally in a web design digital marketing or SEO agency environment
- Proven track record of managing multiple concurrent client projects with tight deadlines
- Experience working with web design teams SEO teams or digital production pipelines
- Familiarity with client-facing delivery roles
Required Experience:
Manager
About Company
Lofty is an all-in-one real estate solution that offers CRM, IDX, team management, lead generation and more bundled in a seamless, easy to use package.
