Cash Applications Analyst ASPAC

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Role Overview

The Cash Applications Analyst ASPAC is responsible for the accurate and timely application of customer payments across the Asia-Pacific (ASPAC) region. This role plays a critical part in ensuring the integrity of accounts receivable balances supporting cash flow optimization and maintaining strong cross-functional relationships with internal and external stakeholders.

Key Responsibilities

Cash Application & Reconciliation

• Process and apply customer payments (e.g. bank transfers checks remittances) accurately and within established SLAs.
• Perform daily bank reconciliations and ensure all receipts are properly recorded in the system.
• Investigate and resolve unapplied and unidentified cash items in a timely manner.
• Ensure completeness and accuracy of postings in ERP systems (e.g. SAP).

Exception Handling & Issue Resolution

• Analyze discrepancies such as short payments overpayments or deductions.
• Coordinate with Collections Billing and Sales teams to resolve payment variances.
• Escalate complex issues and follow through to resolution to prevent aging of unapplied cash.

Stakeholder Management

• Collaborate with regional and global stakeholders across ASPAC markets (e.g. Japan Korea ANZ SEA).
• Respond to customer and internal queries related to payment applications in a timely and professional manner.
• Build and maintain strong working relationships with business partners and clients.

Reporting & Compliance

• Prepare and distribute daily/weekly/monthly reports on cash application status unapplied cash and other ad hoc reports.
• Ensure adherence to internal controls audit requirements and company policies.
• Support audit activities by providing required documentation and explanations.

Process Improvement & Automation

• Identify process gaps and recommend improvements to enhance efficiency and accuracy.
• Support automation initiatives (e.g. RPA AI tools) and continuous improvement projects.
• Participate in knowledge-sharing sessions and contribute to best practice standardization across regions.

Qualifications & Skills

Education & Experience

• Bachelors degree in Finance Accounting Business or a related field.
• 24 years of experience in Cash Applications Accounts Receivable or I2C processes.
• Experience handling ASPAC markets is highly preferred.

Technical Skills

• Proficiency in ERP systems (e.g. SAP Oracle).
• Strong Excel skills (e.g. pivot tables VLOOKUP data analysis).
• Familiarity with bank platforms and payment formats across ASPAC.

Competencies

• Strong attention to detail and accuracy.
• Excellent analytical and problem-solving skills.
• Ability to manage high volumes and meet tight deadlines.
• Effective communication and stakeholder management skills.
• Adaptability to different cultural and regional requirements within ASPAC.

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