Job Description Jobs in Pasay
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Ito Service Delivery Manager
Stefanini Group
Job DescriptionJob Responsibilities:Act as Single Point of Contact (SPOC) for client(s)Responsible for day to day delivery of Service Desk Security Administration Deskside Tech Staffing and/or BPO servicesProvide leadership direction and coach/mentor teamImplement monitor and adhere to Best Practice...
Remote Technical Support (bio-rad)
Stefanini Group
Job DescriptionProvide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubl...
Helpdesk Technician (rxo New Program)
Stefanini Group
Job DescriptionJob Responsibilities:Provide technical end-user support via telephone email or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls including but not limited...
Qa Analyst Multilingual (portuguesespanish)
Stefanini Group
Job DescriptionThis is an opening for a multilingual Quality Analyst able to provide support in Portuguese Spanish and English. As a Quality Analyst the applicant will support the organization by monitoring conformance to established processes and standards on Service Desks through standard quality...
Servicenow Systems Admin Ii
Stefanini Group
Job DescriptionAutomation of routine tasks through ServiceNow including design creation and administration of key components such as:FormsWorkflowsCatalog ItemsMetricsService Level AgreementsReportsDashboardsComplete job responsibilities utilizing predefined release and change management processesCo...
Servicenow Systems Admin I
Stefanini Group
Job DescriptionAutomation of routine tasks through ServiceNow including design creation and administration of key components such as:FormsWorkflowsCatalog ItemsMetricsService Level AgreementsReportsDashboardsComplete job responsibilities utilizing predefined release and change management processesCo...
Reports Analyst
Stefanini Group
Job DescriptionDevelops Operations reports and provides analysis of delivery and quality performance.Performs analysis by creating reports charts and graphs of findings in support of business operations.Monitor analyze and report the production and quality variances from standard.Provides weekly man...
Problem Manager Ii
Stefanini Group
Job DescriptionAbout the RoleWe are seeking an experienced Enterprise Problem Manager to join our IT Service Management this hands-on role you will participate in the end-to-end execution of Problem Management and Service Availability Management operations in a fast-paced 24x7 global production env...
Systems Admin Ii
Stefanini Group
Job DescriptionJob Responsibilities:Administer email and collaboration services (MS Lync MS Exchange Box WebEx etc.)Administer malware protection environment to ensure laptops/desktops are secureAdminister endpoint encryption environmentAdministrate the desktop client management tools (SCCM)Create m...
Intune Admin
Stefanini Group
Job DescriptionMS intune:Modern Device Management:Windows AutopilotHybrid and Azure AD joinCMG and Co-ManagementIntune/Azure AD - User Management:On boarding of new users.Assigning User Licenses to users for endpoint configuration.Create edit or delete Azure Active Directory (AAD) User and Device gr...
Systems Admin, Sr
Stefanini Group
Job DescriptionJob Responsibilities:Serve as the technical expert and escalation point for all Active Directory-related incidents and requests.Design implement and manage complex AD environments including forests domains trusts and replication.Maintain and enforce Group Policy Objects (GPOs) includi...