IT Service Desk Jobs in Philippines

Provide an amazing customer support experience.Be a part of the team providing a single point of contact for our internal IT customers and assisting with their issues and requests (account creation application use etc).Handle customer requests with Jira Slack and email.Receive and respond to incomin...

Position Description:Want to expand your experience in one of the worlds largest IT and business consulting services firmsJOIN CGI PHILIPPINES! Resolve issues utilizing excellent customer service skills problem solving skills technical thinking/reasoning skills and a high level of individual judgmen...

What IT Service Center contributes to Cardinal HealthIT Service Center is responsible for resolving customer/client technical issues and responding to inquiries in accordance with service level objectives processes and procedures. Serves as liaison between customer/client and IT to resolve business...

We are seeking anIT Service Delivery Leadto join ourGWAM Teamwithin theSegment Tech function at MBPS. In this pivotal role Leader will need a strong track record of managing highperforming teams and driving endtoend delivery of technology solutions aligned with global strategic objectives. Leader wi...

About usThe Financial Times is one of the worlds leading news organisations globally recognised for its authority integrity and accuracy with a mission to deliver quality information and services worldwide.At the FT curiosity thrives and ambitious thinking is rewarded. Here youre given the chance to...

Job DescriptionJob Summary:Provide the best possible white glove customer service and lead the IT asset management effort by tracking and auditing the receipt and distribution of physical IT assets including mobile devices laptops and desktops.Analyst I - will be required to understand hardware asse...

Job DescriptionJob Summary:Provide the best possible white glove customer service and lead the IT asset management effort by tracking andauditing the receipt and distribution of physical IT assets including mobile devices laptops and desktops. This positionuses existing procedures to solve routine o...

Role SummaryThe IT Helpdesk Analyst Global Service Desk will provide frontline IT support to worldwide pharmaceutical and manufacturing operations. This role is responsible for managing incident and service request tickets troubleshooting technical issues and ensuring timely high-quality support ac...

Job DescriptionWhy This Role Why NowZendesk is evolving into an AI-first organization and our Global Service Desk is at the heart of this transformation. As the Manager of the Global Service Desk you will oversee the daily operations of our Tier 1 and Tier 2 IT service desk support teams. You wont j...

What success looks like in this role: Provides Tier 1 and Tier 2 and resolves complex issues including:oSupporting maintenance of hardware /software client propriety COTS and Unisys applications and issues with voice communications and voicemail systems andoAssisting with resolution of Issues with...

What success looks like in this role: With guidance performs routine support duties including:o Assisting with first line user support by guiding users through the necessary steps to restore functionalityo Troubleshooting hardware software and connectivity issues using remote access toolso Escalati...

Job Expectations: Position Type: Experienced - Senior Manager/HeadEmployment Type: Full-Time Permanent (Direct Hire)Work Setup & Location: Hybrid (3-4 days onsite per week) - BGC TaguigWork Schedule: Weekdays; Mid ShiftIndustry: Global Accounting Firm About the Job: We are looking for a Service Deli...

DescriptionJoin a High-Performance Culture That Drives Innovation and ExcellenceAt Vertiv we dont just hire talentwe cultivate leaders who drive innovation and engage teams to push the limits of whats possible. As a global leader in critical digital infrastructure we are scaling up to meet the deman...

We are hiring for an IT Service Desk Analyst (Japanese) for a client based in BGC Taguig. This is a Hybrid work following a Rotating Shift schedule. Salary is up to 160000.00 based on experience. Non-Negotiable Requirements: Service Desk / IT Support Experience in an SLA EnvironmentStrong Custom...

About Us:Started in 2013 by CEO Carmen Booth and Managing Director Jamie Booth with a vision to provide businesses from all around the world with their own full-time first-rate offshore team in the Philippines. Our smart tailored outsourcing and HR solutions deliver high-quality results with reduced...

Lets be #BrilliantTogetherOverviewThe IT Service Incident Manager is accountable for the coordination control and governance of major and critical IT incidents that have a significant impact on business operations clients or regulatory commitments.During a major incident this role will lead the cros...

Primary DetailsTime Type: Full timeWorker Type: EmployeeThe purpose of this role is to oversee the customer experience by delivering quality service and ensuring customer satisfaction. This includes managing the IT Service Desk operations handling incidents and requests and ensuring the smooth execu...

Position Summary:The Service Desk Manager is responsible for the overall strategy performance and leadership of Arrayas global Service Desk operations. This role ensures consistent high-quality service delivery across multiple regions and time zones while aligning the Service Desk with business obje...

Setup and Location: Ortigas Pasig CityWork Schedule: 8:30 AM - 5:30 PM (AEDT) 6:30 AM-3:30 PM (PH Time)Employment Type: Full-TimeSetup and Location: On-siteReady to do work that actually excites youThe Level 2 Service Desk Engineer provides advanced technical support and acts as an escalation point...

Setup and Location: Ortigas Pasig CityWork Schedule: 8:30 AM - 5:30 PM (AEDT) 6:30 AM-3:30 PM (PH Time)Employment Type: Full-TimeSetup and Location: On-siteReady to do work that actually excites youThe Level 3 Service Desk Engineer is a senior technical resource responsible for resolving the most c...