IT Service Delivery Officer Jobs in Philippines

What makes us usJoin some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative curious collaborative person who embraces challenges and wants to grow learn and pursue outcomes with our prestigious financial clients say Hello toSimCorp!...

About Wells Fargo India & Philippines Wells Fargo India & Philippines is a critical component of Wells Fargos strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo India & Philippines is primarily an extension of the technology operations and corporate suppo...

The Japanese-speaking Service Delivery Manager (SDM) manages high-impact customer accounts focusing on customer retention revenue growth and satisfaction through NRR GRR upselling and NPS.The role manages customer relationships and complex concerns and works closely with internal teams to deliver ex...

Position Description:Job Responsibilities . Oversee day to day inbound/outbound voice performance. . Ensure achievement of Service Level AHT FCR CSAT and Quality targets. . Drive call handling efficiency while maintaining compliance and customer experience standards. . Monitor call volume trends and...

Our Regional Finance Team is seeking a highly motivated individual as Accounts Payable Service Delivery Lead to proactively lead and shape AP processes across all of foodpandas verticals (i.e. Platform and New Verticals) and to ensure effective controls and efficient process are in place.Responsibil...

WHAT MAKES US USJoin some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative curious collaborative person who embraces challenges and wants to grow learn and pursue outcomes with our prestigious financial clients say Hello to SimCorp...

About Wells Fargo India & Philippines Wells Fargo India & Philippines is a critical component of Wells Fargos strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo India & Philippines is primarily an extension of the technology operations and corporate suppo...

Role PurposeThe Senior Manager Global Project Accounting & Financial Performance is a senior leadership role with end-to-end accountability for financial performance operational excellence and service delivery outcomes across a large regional Project Accounting organization.This role owns financial...

The IT Service Desk Manager leads the IT Service Desk ensuring effective Level 1 support across the organization. The role is responsible for service performance operational governance team leadership employee experience continual service improvement and the ongoing development of support capabiliti...

Just imagine your future with usAt Aurecon we see the future through a very different lens. Do youInnovation eminence and digital are at the heart of everything we do. Are you excited about the futureAre you driven by the opportunity to work on some of the most challenging and complex projects aroun...

We are looking for a Senior IT Service Delivery Lead (Manager) to join our Global Technology this role you will lead multiple technology teams and specialists across Manulife segments with responsibility for enabling effective team operations and ensuring deliverables are completed in alignment with...

Be the one building AI-powered experiences where they matter most.At Genesys we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people systems data and AI to help organizations deliver more personalized service improve operatio...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

Lets be #BrilliantTogetherOverview:The IT Service Center Senior Associate provides first-level IT support to employees across the US EMEA and APAC regions. This role requires a customer-focused professional with strong technical communication and problem-solving skills who can independently resolve...

Role OverviewWe are looking for someone to take ownership of the operational flow behind our customer services product fulfillment vendor purchasing project coordination and account follow-through.This role is responsible for helping ensure that quotes are accurate orders are placed correctly shipme...

Position Description:Build a good relationship with key client staff. Successful service delivery through SLA achievement and high CSAP/OSAP scores. Monitor end to end performance of services Communicate effectively around issues and opportunities. Collaborate with senior management on client accoun...

Be the one building AI-powered experiences where they matter most.At Genesys we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people systems data and AI to help organizations deliver more personalized service improve operatio...

Position Title: Service Delivery ManagerLocation: Taguig City Metro Manila 2 days per week onsiteRole Purpose The purpose of the role is to maximize business impact by maximizing customer loyalty. Key KPIs are NRR and GRR highlighting the retention and upsell for each client and NPS for client satis...

Position Title: Service Delivery ManagerLocation: Taguig City Metro Manila 2 days per week onsiteRole Purpose The purpose of the role is to maximize business impact by maximizing customer loyalty. Key KPIs are NRR and GRR highlighting the retention and upsell for each client and NPS for client satis...