Install & Service Team Manager Jobs in Philippines

Responsibilities:Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous Imp...

OverviewThe Team Manager is responsible for managing motivating and coordinating the activities of the account to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. ResponsibilitiesDUTIES AND RESPONSIBILITIES: Provides direction and guidan...

Financial Protection Team Manager Location: NCR Work Set-up: Hybrid Job Summary The Financial Protection Team Manager will lead a team responsible for providing life insurance and financial protection solutions while driving productivity recruitment and business growth. Key Responsibilities Lead and...

As a Team Manager you will lead a team of Customer Service Associates supporting a healthcare account. You will be responsible for driving team performance coaching employees and ensuring service excellence while meeting operational goals.Key ResponsibilitiesLead coach and develop a team of customer...

OverviewThe Team Manager is responsible for managing motivating and coordinating the activities of the account to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. ResponsibilitiesDUTIES AND RESPONSIBILITIES: Provides direction and guidan...

OverviewThe Team Manager is responsible for managing motivating and coordinating the activities of the account to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. ResponsibilitiesDUTIES AND RESPONSIBILITIES: Provides direction and guidan...

Job Description:At Remitly we believe everyone deserves the freedom to access move and manage their money wherever life takes them. Since 2011 weve tirelessly delivered on our promise to customers sending money globally providing secure simple and reliable ways to manage their money ensuring true pe...

Company DescriptionSutherland is seeking an organized and goal-oriented person to join us as a Team Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to work wi...

The Customer Success Team Manager will lead a team of customer success representatives who are responsible for delivering a world-class customer experience to clients. The supervisor will manage the day-to-day operations of the team develop and implement strategies to improve customer satisfaction a...

The Team Manager is responsible for leading a team of USRN Clinical Claims Associates/Specialists supporting Accident & Occupational (AO) Clinical Claims operations. The role will drive operational excellence by ensuring achievement of client metrics quality standards service levels productivity tar...

Remote Open to candidates in the Philippines Full-Time Permanent UseYour Own DeviceAbout the RoleAs a Customer Experience Team Lead you will lead and develop a team of Customer Service Agents to deliver an exceptional support experience that reflects the clients brand values and customer-first appro...

Remote Open to candidates in the Philippines Full-Time Permanent UseYour Own DeviceAbout the RoleAs a Customer Experience Team Lead you will lead and develop a team of Customer Service Agents to deliver an exceptional support experience that reflects the clients brand values and customer-first appro...

Lead. Inspire. Transform.Are you an experienced insurance operations leader looking to take the next step in your career Join Sutherland as a Team Manager - Life & Disability Insurance and play a pivotal role in driving operational excellence coaching high-performing teams and delivering exceptional...

SUMMARYYoull manage your shifts NOC Engineers directly no layer in between. Day-to-day technical ownership of the queue stays with a rotating Duty Lead among the engineers; your job is making sure the right people are on shift performing well developing and supported. Youll run a real cadence of 1:1...

Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Team Manager. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to work with you!...

The Team Manager is responsible for leading a team of USRN Clinical Claims Associates/Specialists supporting Accident & Occupational (AO) Clinical Claims operations. The role will drive operational excellence by ensuring achievement of client metrics quality standards service levels productivity tar...

Job SummaryWe are looking for a highly motivated and results-driven Team Manager to lead and develop a team of Customer Support Consultants supporting a Streaming this role you will be responsible for driving operational excellence achieving key business metrics fostering employee engagement and del...

Responsibilities:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration and corrective delivery.Influence th...

Responsibilities:Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous Imp...

Remote Open to candidates in the Philippines Part-Time Permanent (25 hours per week) UseYour Own DeviceAbout the RoleAs a Customer Experience Team Lead you will lead and develop a team of Customer Service Agents to deliver an exceptional support experience that reflects the clients brand values and...