Customer Support Team Lead Jobs in Pasig

The Recruitment  Team Lead is responsible for coaching training and development of Recruiter L1 and 2. The Recruitment Team Lead handles the escalation management of assigned recruiters.ResponsibilitiesAnalyzing and communicating recruitment trends results and insights to drive future recruitment ac...

Outbound Sales Team LeaderAre you a high-energy sales leader who thrives in the fast-paced world of outbound telecommunications We are looking for a self-directed data-driven Sales Team Leader to join our leadership team in Ortigas.You will be the driving force behind a growing team of outbound sell...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...