Talent Acquisition Team Lead | PH | Onsite Ortigas
Pasig - Philippines
Job Summary
- Lead and manage a team of Talent Acquisition Partners Senior Talent Acquisition Partners and Principal Talent Acquisition Partners.
- Provide daily leadership direction and support to the recruitment team.
- Monitor active recruitment pipelines and ensure roles are progressing effectively through the recruitment lifecycle.
- Conduct regular pipeline reviews to identify risks bottlenecks and opportunities to accelerate hiring outcomes.
- Ensure recruiters maintain high standards in candidate assessment shortlisting quality and client communication.
- Support team members in prioritising roles and managing recruitment workloads effectively.
- Ensure recruitment activity aligns with Staff Domains recruitment methodology and candidate experience standards.
- Take accountability for overall recruitment performance within the team.
- Maintain an active recruitment slate and lead complex or strategic searches where senior recruitment capability is required.
- Manage end-to-end recruitment for assigned client roles.
- Conduct intake calibration and recruitment strategy planning with clients.
- Source screen and assess candidates for active requisitions.
- Manage client communication and recruitment reporting.
- Execute candidate control strategies and manage offer processes including VOVAs and verbal offers.
- Demonstrate best-practice recruitment delivery and act as a role model for the team.
- Mentor and develop Talent Acquisition Partners and Senior/Principal Talent Acquisition Partners.
- Provide constructive feedback on candidate shortlists interview assessments and recruitment strategies.
- Identify individual and team development gaps and provide targeted coaching.
- Lead recruitment training sessions focused on sourcing strategy candidate assessment interviewing and client management.
- Support the development of future Senior and Principal Talent Acquisition Partners within the team.
- Act as the first escalation point for recruitment challenges client concerns and candidate issues.
- Manage client escalations relating to recruitment delivery or candidate concerns.
- Provide guidance on complex recruitment decisions including candidate suitability compensation alignment and role calibration.
- Resolve candidate fallouts offer negotiations and recruitment process challenges.
- Support recruiters on complex or high-stakes searches.
- Escalate strategic issues to the Head of Talent Acquisition where required.
- Ensure recruitment challenges are resolved quickly and professionally to protect client relationships and hiring outcomes.
- Review candidate shortlists and interview assessments to ensure alignment with client requirements.
- Ensure recruiters complete appropriate calibration before commencing searches.
- Maintain strong candidate experience standards across recruitment processes.
- Identify trends impacting quality of hire and work with recruiters to improve recruitment outcomes.
- Ensure all recruitment activity and candidate information is accurately captured in Zoho.
- Promote consistent recruitment standards and methodology across the team.
- Track recruitment OKRs including percentage of jobs filled time to hire and candidate pipeline health.
- Provide regular performance updates to the Head of Talent Acquisition.
- Identify performance gaps and implement improvement plans where required.
- Support performance reviews and development discussions for team members.
- Use recruitment data and pipeline insights to identify opportunities to improve team performance and delivery.
- Ensure recruitment activity complies with organisational procedures recruitment processes and data privacy standards.
- Maintain candidate ownership and control protocols.
- Ensure Zoho records are accurate complete and up to date.
- Promote consistent adherence to Staff Domains recruitment methodology and operating standards.
- Strong expertise across the end-to-end recruitment lifecycle.
- Demonstrated leadership capability within a recruitment team environment.
- Advanced candidate assessment and interviewing capability.
- Strong client management and stakeholder engagement skills.
- Proven ability to coach and develop recruiters at varying experience levels.
- Strong decision-making and problem-solving skills in fast-paced recruitment environments.
- Strong understanding of recruitment tools sourcing platforms and ATS systems with Zoho experience preferred.
- Ability to balance individual recruitment delivery with team leadership and operational responsibilities.
- Strong communication organisation and prioritisation skills.
- A genuine interest in developing people and improving recruitment capability.
- Minimum 6 years of recruitment experience within an agency RPO or BPO recruitment environment.
- Demonstrated experience mentoring supervising or leading recruitment professionals.
- Proven ability to manage multiple complex recruitment searches simultaneously.
- Experience managing client relationships and handling recruitment escalations.
- Experience working with recruitment performance metrics pipelines and hiring targets.
- Experience in a fast-paced high-volume or multi-client recruitment environment is an advantage.
- HMO Dental and Life Insurance for you and one free dependent from day one with the option to enroll additional dependents.
- Paid Leaves: Birthday Vacation Medical and Maternity. Up to 6 Vacation Leaves are convertible to cash on your anniversary.
- Employee Engagement Activities: Year-End Party Family Day Team Building and more!
Required Skills:
What You Bring Were looking for someone with: Strong expertise across the end-to-end recruitment lifecycle. Demonstrated leadership capability within a recruitment team environment. Advanced candidate assessment and interviewing capability. Strong client management and stakeholder engagement skills. Proven ability to coach and develop recruiters at varying experience levels. Strong decision-making and problem-solving skills in fast-paced recruitment environments. Strong understanding of recruitment tools sourcing platforms and ATS systems with Zoho experience preferred. Ability to balance individual recruitment delivery with team leadership and operational responsibilities. Strong communication organisation and prioritisation skills. A genuine interest in developing people and improving recruitment capability. Experience Minimum 6 years of recruitment experience within an agency RPO or BPO recruitment environment. Demonstrated experience mentoring supervising or leading recruitment professionals. Proven ability to manage multiple complex recruitment searches simultaneously. Experience managing client relationships and handling recruitment escalations. Experience working with recruitment performance metrics pipelines and hiring targets. Experience in a fast-paced high-volume or multi-client recruitment environment is an advantage.