Customer Interaction Jobs in Taguig

Job DescriptionPlays a crucial role in ensuring that the team members are equipped with skills and knowledge to deliver exceptional customer service.Focus on communication techniques and developing a strong understanding of US Geography to enhance customer interactions.Conduct training sessions to t...

Core responsibilitiesCustomer interaction: customer service and dispatch manage inbound calls answer questions about roadside assistance process service request and coordinate with service providers.Service dispatch: Process service requests coordinate with a network of roadside assistance providers...

Specific Duties and Responsibilities:Team Leadership: Supervise and lead the customer experience team. Provide guidance support and training to team members. Conduct performance evaluations and provide feedback. Customer Interaction Management: Monitor and manage customer interactions across various...

High performance delivery on all quality parameters.Audit chats/email interactions on product/process Communication and soft skills parameters.Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion.Data analysis and creati...

As our Team Lead - Process Quality youll lead a team of quality analysts to ensure every customer interaction meets our high standards. Youll monitor calls analyze performance data and collaborate with operations to elevate service quality.Your Key Responsibilities:Monitor and evaluate customer call...

JOB DESCRIPTION:Abbott Rapid Diagnostics is part of Abbotts Diagnostics family of businesses bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other condit...

Qualifications:Should have a minimum 2 years of BPO work experience.Should have at least a year of voice account experience from the most recent company joinedSuccessful in previous job (high performer)Bachelors degree associate degree college undergrads may applyPreferred Experience:Have been measu...

You Lead the Way. Weve Got Your Back.#6th in Great Place to Works Best Workplaces List in the Philippines for 2023#6th in Great Place to Works Best Workplaces List in the Philippines for IT-BPM for 2023#10th in Fortune Magazines 2023 Worlds Most Admired Companies#1st in the J.D. Power 2022 U.S. Cred...

You Lead the Way. Weve Got Your Back.#6th in Great Place to Works Best Workplaces List in the Philippines for 2023#6th in Great Place to Works Best Workplaces List in the Philippines for IT-BPM for 2023#10th in Fortune Magazines 2023 Worlds Most Admired Companies#1st in the J.D. Power 2022 U.S. Cred...

JOB DESCRIPTION:Abbott Rapid Diagnostics is part of Abbotts Diagnostics family of businesses bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other condit...

Qualifications:Should have a minimum 2 years of BPO work experience.Should have at least a year of voice account experience from the most recent company joinedSuccessful in previous job (high performer)Bachelors degree associate degree college undergrads may applyPreferred Experience:Have been measu...

Position Description:Customer Service Associates job function is to deliver excellent customer service in addressing customer queries/concerns received either from voice or non-voice communication platforms. The job requires documenting all customer interaction accordingly and producing quality serv...