Customer Service Associate (Roadside Assistance) Level 1 I Open for Fresh Graduate I Urgent Hiring!

Core responsibilities

• Customer interaction: customer service and dispatch manage inbound calls answer questions about roadside assistance process service request and coordinate with service providers.
• Service dispatch: Process service requests coordinate with a network of roadside assistance providers (towing and repair) and monitor service delivery.
• Administrative support: Maintain and update customer accounts perform data entry and support other team members with day-to-day tasks.
• Billing and payments: Calculate charges process payments and handle billing inquiries.
• US Account

Qualifications :

• Excellent communication and interpersonal skills.
• Strong customer service and problem-solving abilities.
• Proficiency with computers and various software systems.
• Ability to remain calm and efficient in a fast-paced environment.
• Experience in customer service dispatch or a call center is often preferred. 
• Amenable to work on shifting schedule specially at night holidays and working on-site.
• Fresh Graduates are welcome to apply!

Additional Information :

Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email only.

Recruitment Process: Initial Interview (HR) & Final Interview (Operations) > Online Exam

Check out the rewards waiting for you:
Clothing Allowance 
Laundry Allowance 
Rice Allowance 
20% Night Differential
Day 1 HMO 1 Free Dependent 
Insurance Coverage (Life & Accident) 
Vacation Leave Credits 
Sick Leave Credits 
Performance Bonus

Remote Work :

No

Employment Type :

Full-time