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Senior Process & Knowledge Specialist (customer Ca...
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About Us:The FT has an uncompromising mission: delivering independent quality information news and services to individuals and companies around the globe. Its the cornerstone of our reputation and the heart of our ambitions for the future. But for our people the FT offers so much more than what we d...
Sea Logistics Operational Care Specialist, Import
Its more than a jobAs a member of the Freight Forwarding team KuehneNagel you will play a key role in transporting goods optimising processes and fulfilling our customers promises. And by transporting medicines toys and important machine parts you are not only delivering goods you are making small a...
Customer Care Supervisor (night Shift)
Responsibilities: Manage daily attendance staffing queue coverage and peak-hour protection. Monitor phone email and chat performance and take action before service levels fail. Coach agents on call control AHT hold time quality customer ownership attendance and adherence. Support seasonal hiring tra...
Customer Care Specialist
Full-timeDescriptionKey ResponsibilitiesRespond to customer inquiries and complaints promptly and professionallyProvide detailed information about products services features specifications and pricingProcess transactions including orders returns and exchanges ensuring accuracyTroubleshoot and resolv...
