Customer Care Assistant Jobs in Philippines

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Responsibilities: Manage daily attendance staffing queue coverage and peak-hour protection. Monitor phone email and chat performance and take action before service levels fail. Coach agents on call control AHT hold time quality customer ownership attendance and adherence. Support seasonal hiring tra...

Full-timeDescriptionKey ResponsibilitiesRespond to customer inquiries and complaints promptly and professionallyProvide detailed information about products services features specifications and pricingProcess transactions including orders returns and exchanges ensuring accuracyTroubleshoot and resolv...

Customer Care Assistants help customers through calls or emails provide basic information and ensure customer satisfaction.Required Skills: Communication patience.Optional Skills: Customer service experience.Benefits: Salary incentives training.