Contact Center Representative Jobs in Philippines

Provide action and resolution to the employee queries received via call chat and ticketing systemResponsible for queue management and case triage within our case management systemSupport data gathering activities and analyze complex tickets to support the proper resolution of incident reports and ad...

Responsibilities: Lead the design and development of solution blueprints technical artifacts and hands-on coding for Conversational AI IVR systems chatbot/web chat solutions and cloud-native web applications.Collaborate with technology leads developers business SMEs UX designers and stakeholders to...

Responsibilities & DutiesPerform basic HR systems (Workday) requests and transactions by following standard methodologies resolve HR systems related ticketsProcess assigned bulk requests.Escalates complex HR systems queries to the back-end support (Workday) or senior members of the group as necessar...

About this role:Wells Fargo is seeking a Senior Customer Service Representative for Trust Contact Center.We believe in the power of working together because great ideas can come from anyone. Through collaboration any employee can have an impact and make a difference for the entire company. Explore o...

About AsiacruitAt Asiacruit we connect top talent with forward-thinking organizations across industries. Our mission is to help businesses grow through smart strategic and people-focused solutions. We support companies by providing high-quality Philippine-based talent for both local and global marke...

Perform tickets and queries resolution by analyzing and resolving simple and varied transactions/queries through calls chats and ticketing system whilst maximizing and complying with the standard operating procedures and methodologiesProvide guidance and support to customers for queries relevant to...

Responsibilities & DutiesPerform basic HR systems (Workday) requests and transactions by following standard methodologies resolve HR systems related ticketsProcess assigned bulk requests.Escalates complex HR systems queries to the back-end support (Workday) or senior members of the group as necessar...

Contact Center Expert - Business AnalyticsSay hello to opportunities.If youre looking to be part of whats next in communication youre in the right place.At RingCentral we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolioAIR AVA and ACEbring...

Contact Center Expert- Workforce ManagementSay hello to opportunities.If youre looking to be part of whats next in communication youre in the right place.At RingCentral we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolioAIR AVA and ACEbrin...

Job Type: Full-time7:45am 4:15pm OR 9:45am 6:15pmLocation: 5 days per week in Brighton MA officeFLSA Status: Non-ExemptAbout UsBrightonOne is a nonprofit social enterprise delivering healthcare housing and hope to veterans and military-connected families with enterprise discipline in service to thos...

As the only global provider of commercial solutions IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets...