Contact Center Manager Jobs in Philippines

Job Title: Team Leader / Supervisor Call Center OperationsJob Summary:We are seeking an experienced and motivated Call Center Team Leader / Supervisor to oversee daily operations and manage a team of customer service representatives. The ideal candidate will possess strong leadership skills excelle...

Some careers shine brighter than others.If youre looking for a career that will help you stand out join HSBC and fulfil your potential. Whether you want a career that could take you to the top or simply take you in an exciting new direction HSBC offers opportunities support and rewards that will tak...

Job Description We are seeking aContact Center Process Associateto serve as the first point of contact for our customers delivering exceptional service and support across multiple communication channels. This role is key to ensuring customer satisfaction by addressing inquiries resolving concerns an...

Job Description Business Advisors shape the vision with the client understand the needs of the users/stakeholders carry out an elicitation of processes data and capabilities and derive the target processes and the business requirements for the current and future solution.Job Description - Grade Spec...

Job Description The Customer Service Team Member is the first point of contact for customers for delivering exceptional service and support. This role involves handling inquiries resolving issues and maintaining customer satisfaction across various communication channels such as phone or chat.Mentio...

This role offers a strong growth opportunity for someone eager to build deep technical expertise while supporting the seamless IT experience of all CSC employees. By managing incidents service requests asset lifecycles and on site support the role directly contributes to Manulifes mission of deliver...

FIXED TERM EMPLOYMENTJob Description:Provide detailed and comprehensive support/expertise to a specific area of the business by taking on responsibility for tasks of an organizational process or operational nature.Interact with INGs clients through chat (live or otherwise) voice or video calls email...

Summary of Responsibilities:To respond to medical information queries/product quality complaints/general queries that may be received over the telephone call email fax etc.Receive information record and report Adverse Drug Reaction in timelines (according to the regulations and to internal WI/SOPs)...

The Contact Center Lead plays a pivotal role in Manulifes Unassigned Customer Management (UCM) program by leading and guiding the outbound CSR team to deliver exceptional service to customers without an assigned Financial Advisor. This role ensures operational excellence compliance and customer sati...

DescriptionThe Contact Center Specialist is responsible for answering a variety of incoming calls related to patient medical bills insurance inquiries Explanation of Benefits (EOB) forms and bill payment arrangements. This role utilizes multiple internal systems to support and resolve overall patien...

ING Hubs Philippines (ING Hubs PH) is apart of the ING organizationdelivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. WorkingatING Hubs PH means working with the most diverse workforce where no challenge is the same.At INGour purpose...

At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process. Our vision is the same a place where employees know they can thrive.The Zoom Contact Center Senior Consultant is responsible for the overall...