Case Management Jobs in Philippines

Senior Analyst Escalations Customer Care - Quezon City PhilippinesAre you passionate about resolving complex customer issues and delivering exceptional service Do you thrive on investigating complaints uncovering root causes and ensuring fair accurate resolutions Then its time to join Western Union...

Senior Analyst Escalations Customer Care - Quezon City PhilippinesAre you passionate about resolving complex customer issues and delivering exceptional service Do you thrive on investigating complaints uncovering root causes and ensuring fair accurate resolutions Then its time to join Western Union...

Job DescriptionWork Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.The RoleAs a member of GMs Global HR People Services your primary focus should be on executing...

Position Responsibilities: Case management: Track and manage pending business; ensure requirements are ordered/received/matched/processed promptly.Decisioning: Comfort approving and implementing accepted offers that do not require further underwriting within authority limits.Prioritization: Manage m...

DescriptionThe RoleWork with a scrum team to refine stories and identify the correct test strategyCreate test plans that can easily be executed by yourself or othersDesign and implement automated tests to maximise regression coverageParticipate in code reviews design discussions and sprint ceremonie...

Working Conditions:- Based at the Pasay office with daily on-site reporting required.- Primary shift: Mid shift. Flexibility to work on rotating schedules including night shift may be required based on business needs.- Availability to work on Philippines holidays and render overtime during critical...

OverviewThe Knowledge Strategy & Enablement Manager is responsible for managing and disseminating product-related knowledge for the benefit of Customer Support agents customers and AI agents. This role combines business acumen technology software and coaching skills to enhance team performance. The...

DescriptionJob Title: : Specialist People SupportPosition Summary:The Specialist People Support plays a crucial role in providing specialized support and resolving complex HR inquiries and issues that Digital Assistant cannot handle. This position requires a deep understanding of HR policies procedu...

Cost Efficiency AnalysisAssess provider practices to identify unnecessary tests procedures or billing inefficiencies.Quality and Cost EfficientEnsure providers maintain high standards of care while reducing avoidable expenses.Performance MetricsTrack KPIs such as average claim cost readmission rates...

We are looking for a Workday Consultant within the Global HR Employee Experience this role you are expected tolook for ways to innovate and improve the Employee Experience promoting and advocating for our technology. You are a domain expert that is plugged in to whats happening in Workday and othe...

Role description:The HR & Finance Contact Centre Operations Excellence Lead is accountable for driving operational excellence continuous improvement automation and digital innovation across global HR and Finance Contact Centre operations including employee and internal customer support services.This...

Job DescriptionSponsorship:GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DONOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g. H-1B TNSTEM OPT etc.) NOW OR IN THE FUTURE.Work Arrangement: This role is categorized as hybrid on night shift (8pm to 5am) meanin...

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are unique...

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. Were here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.Amex GBT is seeking a dedicate...

Role overviewWe are looking for a detail-oriented and proactive UAT Tester to join our this role you will work closely with the QA Team Leader and other stakeholders to plan prepare and execute high-quality testing activities that support reliable software delivery. You will contribute across requi...

About Us:Cardinal Education is a dynamic and collaborative educational consulting company dedicated to providing students and families with superior academic support and admissions expertise.Culture at Cardinal EducationCollaboration is key to our culture at Cardinal Education where open communicati...

DescriptionAre you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging areaAs a Client Ops Associate II within Billing Operations you will own timely fee billing related setup workflow case management and efficient closure of inquiries within standa...

Join a Team Thats Passionate About Making Lives Better!At Bill Gosling Outsourcing we believe that success starts with an amazing team. We are a global leader in outsourcing solutions we focus on making lives better one connection at a time. We provide tailored solutions to businesses around the glo...

DescriptionWe are seeking a motivated and detailoriented colleague to support the US Leave of Absence (LOA) Delivery Team during a maternity leave period.This temporary opportunity is ideal for someone who is looking to expand their HR operational expertise gain exposure to North America processes a...

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are unique...