Helpdesk Jobs in Palestine
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Helpdesk Jobs in Palestine
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To have a diploma degree as a minimum or a bachelor’s degree as a maximum in business administration, accounting, financial and banking sciences, or similar He should have at least 6 months experience in the same field of work To be a resident of the city of Bethlehem Not More...
Digital Customer Care Representative
Ooredoo Palestine -
Ramallah
-
Palestine
Forming positive relationships when dealing with all customers, preserving work etiquette in a professional and friendly manner, and making customer satisfaction a priority. Using knowledge in order to register and solve subscribers’ problems, by referring to the information More...
Customer Care Representative
Ooredoo Palestine -
Ramallah
-
Palestine
Receiving subscribers' calls, answering their inquiries and processing their requests, whether they are individuals or companies, with high efficiency and professionalism. Ensure that subscribers' requests are accurately understood and verified according to the applic More...
Telephone Sales Representative
099primo Communications Ltd -
Jerusalem
-
Palestine
The incumbent will use the telephone to conduct sales of Internet, telecommunications and technology products and services. Furthermore, the incumbent will take care of clients visiting the office, and sell the company's products and services to them. The incumbent will use cu More...
Full knowledge of the bank’s services and products offered to individuals and companies, understanding the needs of customers and marketing the bank’s products;Providing banking services and answering customers' inquiries in a manner consistent with service excellenc More...
- Carrying out the effective handling of customer requests/inquiries related to consumer products and services. - Ensuring optimum customer satisfaction by providing them with sufficient information and guidance to most efficient service channel. Key Roles: - Welcome and orient all c More...
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...
Resolve product or service problems by clarifying the customer’s complaint; determine the cause of the problem and select the best solution. Work out strategies of engagement to increase renewals and reduce down-sales Identify and assess customer needs to achieve satisfactio More...
Must be Anglo mentality and customer service oriented. Tech-savvy, or being willing and motivated to learn. A PC with a stable internet connection and a place to work from home. Good people skills and a desire to provide customers with great service. English mother tongue and a More...
Proficiency of the English language written and spoken. Attention to detail. Organization. Strong communication skills. Strong ability to work under pressure and volume. Good Computer, skills and knowledge of email and basic software’s (Voice / IP Phones/Faxes). MS offic More...
. Work with other helpdesk staff to provide desktop hardware/software support to business users. . Respond to and resolve issues in a timely manner, escalating as required ensuring effective and timely resolution. . Provide support for the installation and testing of computer system More...
Implement and support routine utilities and scheduled maintenance activities. Document all actions and incident investigations into our help desk sys. Downloading and programming devices, servers and Windows software Provide support for users of all software used Monitor, analyz More...
Very good communication skills, ability and knowledge of the principles of dealing with customers. - Proficiency in computer skills and the ability to deal with various computer programs. - Familiar with using Microsoft Office programs. - Ability to innovate and find solutions. More...
Onboard and activate new clients For the companies, you own, develop long-term relationships with multiple advocates Continually optimize touchpoints to segment and support our clients as efficiently as possible Work with sales to support renewal and target expansion opportunitie More...
Customer Service Officer
Al-barq Commercial Services Company -
Ramallah
-
Palestine
Executing customer service operations order pricing Make the necessary reports Strengthening the relationship between the company and the customer Submitting the necessary suggestions to raise the service Preparing a list of orders and resolving them with customers Issuance of More...
Previous experience in supporting internal organizational users - mandatory. Control of operating systems in the Microsoft environment and Office operating applications - mandatory. Good communication skills and
Reporting problems to the IT manager Registering events in the reporting system Operation and maintenance of GPO, AD servers Providing information about the IT products and services At least one year of experience as an HD supporter or technical customer support
He manages the relationship with existing customers who are classified as facilities and commercial customers within his portfolio and works to develop them and supervises the fulfillment of their requests and the disclosure / bypassing of their accounts and the provision of service More...
Direct customer support via email and other platforms Measuring and ensuring customer satisfaction Processing customer requests and complaints Data entry and tracking Familiarity with GSuite Must be motivated, organized, creative and efficient Team player though also able to w More...
Operational Customer Service
The Third Dimension -
Jerusalem
-
Palestine
Operational customer service representative The essence of the job Customer service by phone and in front of a computer Receiving calls from drivers and contractors, addressing questions to customers and returning to the drivers - to provide service Receiving reports from the fi More...
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