Customer Support Jobs in Ramallah

Performing all the required configuration, operation and maintenance activities for the IP core network and systems. Implementing QoS according to the design. Implementing IGP, BGP & MPLS on the IP core network. Performing maintenance and preventive maintenance activities. S More...

Develop and execute strategy for outreach, hunting, attracting and onboarding deserving and qualified innovative entrepreneurs and start-ups. Designing & managing Incubation and Acceleration programs Provide high-quality coaching and advisory support to entrepreneurs. Good un More...

Bachelor's degree/Diploma in Electronics, Mechanical, Electrical or any related field. At least two years experience in the same field. Relevant experience and training in troubleshooting and providing necessary support. Excellent interpersonal communication skills. Good com More...

At least 5+ years’ experience of leading the design and implementation of humanitarian and development programmes in the field of livelihoods and CVA. Understanding of the livelihoods and CVA sector in oPt or at least the Middle East. Experience in the introduction of intern More...

Download and install computer operating systems and its various applications. Do periodic maintenance of computers, servers, networks and protection devices. Follow-up and maintenance of technical equipment and devices (such as computers, servers, printers, telephones, etc.). Cre More...

Auditing data and documents for opening new customer accounts that take place at the branches. Reviewing all daily control reports and taking the necessary actions in this regard. Archiving new customer files electronically and on paper. Responding to inquiries from the various More...

Ability to practice online & offline marketing tactics Marketing & Sales for IT products & services Engages in superior customer service by making information readily available. Persists in sales even in the face of failure. Demonstrates products and services as deem More...

Fulfilling operational requests from other technical and business teams. Providing 3rd line support for business teams. Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues. Properly escalating unresolved issues to appropriate internal teams More...

Provide technical support to the partners for its outreach activities. Serve as a primary contact person for the project participants and coordinate their participation, including training modules, follow up, mentoring and community projects identification and implementation. Be r More...

Direct responsibility for all operations of the restaurant from cleanliness, quality and service to achieve the optimum level of performance and quality. Ensure the quality of products and service. Effectively anticipate restaurant needs. Achieving the goals and plans of the comp More...

Provide the staff and the students with any requested ICT services or support in compliance with MUC IT hardware and software standards and policies. Ensure ICT systems are running effectively with stable, easy and efficient access to ICT services. Setup and maintain of the Local More...

Create, review, and enhance administrative and human resource systems, policies, and procedures, as well as develop appropriate strategies to optimize processes. Collaborate closely with the direct manager to implement the company's human resource and talent strategy, particula More...

Provide field support for new sites construction in the following areas: site supervision, equipment delivery coordination, path alignment coordination, equipment installation, site acceptance and operation. Technical implementation of Radio Base stations, Transmission and Power Sys More...

Working closely with the CEO on assessment and analysis of all new initiatives and projects. Collect and analyze market research including customer research and competitive analysis; research marketing opportunities and plans; understand client requirements; and identify market tre More...

Present, promote and sell products/services using solid arguments to existing and prospective customers Perform cost-benefit and needs analysis of existing/potential customers to meet their needs Establish, develop and maintain positive business and customer relationships Reach o More...

Representing the company to new and existing customers. Presentation and provision of the company's services to the commercial sector Creating new opportunities for the company and expanding the customer base. Follow up on the opportunities entrusted to him by the administrat More...

Answers telephone, email, and social media inquiries and provides information about various programs Receives visitors, provides information about programs and services, and directs them to the appropriate department Maintains the reception area clean and organized Works effectiv More...

Resolve product or service problems by clarifying the customer’s complaint; determine the cause of the problem and select the best solution. Work out strategies of engagement to increase renewals and reduce down-sales Identify and assess customer needs to achieve satisfactio More...

Prepare and disseminate correspondence, memos and forms File and update contact information of employees, customers, suppliers and external partners Support and facilitate the completion of regular reports Develop and maintain a filing system Check frequently the levels of offic More...

Data entry and upkeep of user/customer database Registration and activation of new electricity meters Management of user payments (energy, water, internet) Coordination with and visiting vending points throughout the West Bank Writing reports and financial summaries