Team Head Learning & Growth

Job Overview

We are looking for a Team Head Learning & Growth to lead our training and development function. The role turns the L&G strategy into yearly plans develops LMS and blended learning programs and delivers training to internal and external clients. The Team Head will help meet P&L targets manage the LMS coach facilitators and maintain strong governance and reporting standards. The role suits a hands-on L&D leader who is results-driven comfortable with digital learning tools and focused on client satisfaction.

Job Description

• Turn the L&G business strategy into annual operational plans and implement them.
• Support the department in achieving P&L revenue and utilization targets.
• Work with Finance and other teams to plan and track the budget and control costs.
• Lead development of LMS courses e-learning modules and blended learning content based on training needs.
• Work with internal subject matter experts and external trainers to keep training programs high-quality and varied.
• Introduce new content formats and delivery tools to make learning more engaging.
• Manage end-to-end delivery of training programs for internal and external clients including facilitation and logistics.
• Keep clients satisfied through regular communication and feedback and build repeat business.
• Manage the LMS including course uploads user access and system performance.
• Track system adoption user engagement and course completion rates.
• Coach facilitators and internal trainers to improve content quality and learner impact.
• Ensure L&G policies processes and reporting standards are followed.
• Keep training records monthly reports and leadership dashboards up to date.
• Identify operational risks and escalate them to the Unit Head with mitigation plans.

Education Required

• A Bachelors degree in Human Resource Management Business Administration Education Psychology or a related field is required.
• A Masters degree in HRM Organizational Development or Education is preferred.
• Certifications in Learning & Development Instructional Design or Training Facilitation (e.g. CPTD CIPD L&D ATD) are a plus.

Experience Required

• 68 years of experience in Learning & Development training delivery or capability building.
• At least 23 years leading a team or managing L&D projects.
• Hands-on experience with LMS platforms e-learning development and blended learning design.
• Experience delivering training for external clients or in a consulting or training business is preferred.
• Strong skills in budgeting reporting and stakeholder management.

Location: Green Forts 2