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Sr. Revenue Operations BI Analyst

Cyara

Job Location:

Hyderabad - Pakistan

Monthly Salary: Not provided by the employer

Posted: 21 August 2026 (15 days ago)

Application Deadline: 18 November 2026

Vacancies: 1 Vacancy

Job Summary

As the global leader in AI-powered customer experience assurance we help some of the worlds most recognized brands deliver seamless reliable and engaging interactions across voice digital messaging and AI-powered channels. Every year our platform helpsoptimizehundreds of millions of customer journeys ensuring businesses can confidently deliver exceptional experiences at scale.

As enterprises race to deploy agentic AI the defining question is no longer whether AI can handle customer interactionsitswhether those interactions can be trusted. Cyara is the confidence layer that answers that question testing AI agents with AI agents to detect hallucinationsvalidatedecisions and ensure compliance before failures ever reach your customers.

Joining Cyara means helping shape the future of customer experience partnering with some of the worlds biggest brands and working alongside passionate talented people who are committed to making every customer interaction better.

Job Summary:

Were looking for a highly skilled and experienced Senior Revenue Operations Data Analyst to own and drive our Go-To-Market analytics strategy and execution. This critical role sits at the intersection of data strategy and business operations ensuring our GTM teams (Sales Marketing Customer Success) have the insights needed to accelerate growth and operate efficiently. If you have a passion for data storytelling a deep understanding of the Enterprise SaaS business model and the technical chops to turn raw data into actionable intelligence we want to hear from you!

Key Responsibilities:

GTM Analytics Ownership:

Own End-to-End GTM Analytics: Be the primary owner for all GTM KPIs and metrics ensuring consistency accuracy and clear definitions across all GTM functions.

BI Tool Management: Design build and maintain standard GTM metrics reports and Business Intelligence (BI) dashboards within our primary BI tool. Ensure dashboards are reliable up-to-date and visually effective for consumption by executives and GTM leadership.

Ad Hoc Analysis: Fulfill custom deep-dive ad hoc analytics requests from GTM leadership to investigate performance drivers identify trends and support strategic decision-making (e.g. pipeline analysis campaign ROI churn drivers).
Data & System Expertise:

Salesforce Mastery: Serve as the subject matter expert for Salesforce data as the primary source for GTM reporting. This includes a strong understanding of Salesforce objects their relationships and the underlying data structure.

SQL Development: Write update and maintain complex SQL scripts necessary to extract transform and load data for reporting and dashboard development ensuring data integrity and performance.

Salesforce Reporting: Manage build and maintain existing and new reports and dashboards directly within the Salesforce platform for frontline user visibility.

Qualifications:

Minimum Requirements

Experience: Minimum of 5 years of experience in a data analyst business intelligence or revenue operations role specifically building reports and providing analytics for an Enterprise SaaS business.
BI Tool Expertise: Extensive hands-on experience in BI dashboard and report development (e.g. Tableau Qlik Power BI) within an Enterprise SaaS environment.
SQL Proficiency: Expert-level proficiency in SQL for data manipulation query optimization and script building required for reporting needs

Required Skills & Knowledge

SaaS Industry Acumen: Deep understanding of the Enterprise SaaS business model key GTM operational processes and common revenue metrics (e.g. ARR bookings ACV lead-to-opportunity conversion sales cycle length retention rates).
Data Modeling & Structure: Strong technical knowledge of Salesforce data objects their relationships and the overall data structure including custom objects.
Communication: Excellent written and verbal communication skills with the ability to translate complex data findings into clear actionable business insights for non-technical stakeholders.
Attention to Detail: Exceptional attention to detail and a commitment to data accuracy and quality.

Why you should join us:

Looking for a place where your ideas matter your growth is accelerated and your work creates real impact Welcome to Cyara.

Were building the assurance layer that gives enterprises the confidence to deploy agentic AI at scale with a global team that values curiosity collaboration and continuous learning. Whether youre launching new ideas solving complex problems or learning from talented colleagues across the world youll be surrounded by people who challenge and support you to do your best work.

At Cyara inclusivity isnt a buzzword its part of who we are. We foster a culture where everyone feels seen heard and empowered to contribute. Pair that with competitive pay comprehensive benefits flexible work options recognition programs and a strong focus on employee well-being and youve got a workplace designed for both success and fulfilment.

Big opportunities. Real impact. Amazing people. Thats the Cyara experience.

Cyaras Diversity Equity Inclusive and Belonging Statement:

At Cyara we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity equity inclusion and belonging (DEIB). We strive to cultivate an environment where every individual feels valued respected and empowered to bring their whole selves to work contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies practices and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities regardless of legally protected statuses such as sex race color ethnicity national origin age religion disability sexual orientation gender identity veteran status or medical condition. By celebrating our differences and championing inclusivity we enrich our organization make more thoughtful decisions and drive collective success.

Cyaras Values Statement:At Cyara our values shape everything we aboutDelivering Excellenceby putting the customer first collaborating globally and always striving to improve. We take smart risks andInnovate Boldly setting new standards and learning from every experience.Integrity Firstis our cornerstonewe value humility authenticity and respect for diversity building trust in all we do. WeEmbrace Curiosityby empowering you to experiment learn and grow in a dynamic environment. At Cyara our values drive us forward shaping a culture where innovation and excellence thrive.

Agencies:Thanks but weve got this one! Please no phone calls or emails to any employees of Cyaraoutside of the Talent Acquisition team. Cyaraspolicy is to only accept resumes from Agencies via theCyaraAgency Portal. Agencies must have a valid fee agreement inplaceand they must have been assigned the specific requisition to which they submit resumes by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and in the event a candidate is submitted outside of this policy is hired no fee or payment of any kind will be paid.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Senior IC

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