Sr. Consultant Salesforce

At TTEC Digital everything we do helps our clients fuel exceptional experiences for their customers. Together we help our clients develop strategic customer experience design integrate data and orchestrate industry-leading technology.

Job Expectations:

TTEC digital is ramping up SalesForce practice in Hyderabad India. As a Senior Consultant with our Salesforce practice the candidate will be a senior practitioner who will play a technical lead role. This role requires multi dimensions of expertise which includes pre-sales capability Technical Solutioning and implementation coaching and mentoring team members.

Roles and Responsibilities:

• Able to do requirements elicitation discussions with clients on product functionality and system architecture.
• Able to perform gap fitment analysis propose architecture design review technical and functional solutions estimation and planning of project delivery.
• Provide critical review on technical design integration development configuration customization and document as required.
• Able to interpret and translate the design configuration development integration migration and administration components of the solution to the junior team member and monitor their development.
• Monitor and review the delivery of solution post development.
• Ability to collaborate with cross functional teams to support on-going project development.
• Ability to work as part of a team to solve technical problems in varied political and geographic environments.
• Ability to multitask. Work on multiple projects and deliver results.

Eligibility and Required Skills:

• Engineering graduate with proven track record in software engineering.
• 8-12 years of experience in Salesforce ecosystem with expert level understanding of Salesforce platform (Implementation Consulting Design Configuration Development and support)
• Experience with Salesforce Sales/Service cloud Marketing cloud. Administration/Configuration Apex Visualforce APIs data loader Lightning.
• Certification in Salesforce Platform Developer 1 & 2 certifications is desired.
• Experience with Agile methodology and running scrum forums.
• Highly motivated self-starter with a desire to go the extra mile.
• Exceptional verbal written presentation and interpersonal communication skills.
• Proven time management skills in a fast-paced dynamic development environment.