ServiceNow Developer

Requirements:

• 4 years of hands-on experience in ServiceNow development and administration.
• Strong knowledge of JavaScript (client-side and server-side) Glide APIs HTML CSS and SQL.
• Proven experience designing and developing Scripted REST APIs within scoped applications.
• Strong ability to develop troubleshoot and maintain ServiceNow scripts across both client-side and server-side components.
• Hands-on experience with Glide APIs including GlideRecord GlideSystem and GlideAjax.
• In-depth knowledge of ServiceNow modules including ITSM ITOM CMDB and related platform capabilities.
• ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) certifications are highly preferred.
• Experience working within Agile/Scrum development environments.
• Excellent communication and stakeholder management skills with the ability to engage effectively with both technical and non-technical teams.

Responsibilities:

• Configure customize and enhance ServiceNow modules including ITSM ITOM HRSD and CSM through UI Policies Business Rules Client Scripts and Script Includes.
• Design develop and implement complex workflows and process automations using Flow Designer and Workflow Editor.
• Support and optimize ITSM ITOM Analytics CMDB and Discovery capabilities across the platform.
• Provide architectural guidance and contribute to the long-term evolution and scalability of the ServiceNow platform.
• Design develop and maintain Scripted REST APIs within scoped applications.
• Develop troubleshoot and maintain ServiceNow scripting solutions using Glide APIs including GlideRecord GlideSystem and GlideAjax.
• Build and maintain integrations with third-party systems using REST/SOAP APIs Integration Hub and JDBC.
• Design and develop custom Service Portal pages and widgets using HTML CSS AngularJS and Bootstrap.
• Collaborate with stakeholders and business analysts to gather requirements and translate them into scalable technical solutions.
• Perform unit testing support UAT activities and participate in code reviews to ensure quality performance and maintainability.
• Manage update sets platform upgrades and patch deployments while minimizing business disruption.
• Maintain comprehensive technical documentation including configurations process flows integrations and operational procedures.