Senior Project Manager
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Job Summary
PRODUCT BACKDROP
vFairs is an all-in-one event management software that helps organizations of all sizes host memorable virtual hybrid and in-person events. Were on a mission to help organizations influence inspire & delight audiences they care about without limits of space & time. Rated #1 by our customers on review sites such as G2 Capterra and SourceForge we empower companies to host engaging & high-impact events using our best-in-class tech combined with unbeatable customer support.
Company Culture
We are a team of diverse employees from around the world bringing our unique skills and experience together to create a well-rounded supportive remote-first environment. Our culture relies on the values of inclusivity innovation accountability and transparency with absolutely no ceiling on how high you can fly with us!
What we do
vFairs offers an online events platform that enables organizations to connect with audiences all over the world at scale. vFairs helps organizers gain massive reach create memorable impact with rich 3D designs and serve as an engaging destination where attendees can interact and network using the best-in-class chat and webinar tools
ABOUT THE ROLE
We are looking for a seasoned experienced leader to step up and liaise between clients and our development hubs organize our project activities set client expectations prioritize operations and ensure quality delivery.
JOB REQUIREMENTS
Manage a portfolio of events at any given point in time and plan event delivery schedules
Full event life cycle ownership: successful event delivery will include full-service delivery from handover from pre-sales to post-event closure calls
Provide on-site leadership for the project team by building and motivating team members to meet project goals adhering to their responsibilities and project milestones
Work with development and event set-up teams to ensure event customization and client requests are delivered on time
Report on event success criteria results metrics test and deployment management activities
Employ project management practices and engineer processes to ensure the team can deliver high-quality results to each client to compel them for renewals
Prepare estimates and detailed project plans for all phases of the project
Procure adequate resources to achieve project objectives in planned time frames
Manage the day-to-day project activities and resources and chair the project management team meetings
Provide status reports regarding project milestones deliverables dependencies risks and issues communicating across leadership
Understand inter-dependencies between technology operations and business needs
Ensure technical accuracy scalability and quality of the event through collaboration with development teams
Measure and optimize processes to increase the renewal rate of customers and their satisfaction scores
Conduct post-event calls to collect candid feedback from customers capture testimonials & create follow-up actions on each feedback item
Develop and deliver progress reports proposals requirements documentation and presentations to various audiences including project team sponsors and key stakeholders
Coach mentor motivate and supervise project and program team
SKILLS
Bachelors Degree in appropriate field of study or equivalent work experience
Ability to work in US/Canada hours
Excellent communication skills
Minimum 4 years of project management experience including tracking and planning projects
Minimum 4 years of experience working with business stakeholders within a cross-functional team
Interpersonal skills to influence and spur change facilitate and enhance performance
Demonstrate decisiveness in resolving business problems making decisions and
identifying priorities
