Senior Frontend Engineer (React + Chrome Extension)
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Job Summary
The work:
Werean innovation group inside TTEC (NASDAQ: TTEC) building the next generation of AI CX tools automated QA conversational analytics knowledge assist and agentic automation for the worlds biggest brands and the millions of customers they serve. We move like an early-stage startup backed by the scale distribution and enterprise client base of a companythatsbeen obsessed with customer experience since 1982.
This is the rare seatwheregetting in early actually matters at scale. TTEC is a public company at an AI inflection point. Ship the right products into thousands of live enterprisedeploymentsand youdontjust move a metric you move the trajectory of the company and the value of the stock. The leverage is real and the work compounds.
Who we hire the DNA
Self-starters and do-erswith grit hackers in the best sense with a startup mentality and a show-me bias: working software over slides prototypes over proposals.
Wanttolearnlovenew technology. This platform is built on the latest technology and that technology changes and advances monthly. You adapt to change quickly new tools new models new priorities without drama.
Master debuggers and problem solvers. You love solving complex problems youthink outside the box and you multitask across domains without losing the thread.
AI-native. You work with AI on all levels you understand the technology around you (LLMs SLMs RAG knowledge graphs agents training eval) and you use AI tools daily to exponentially increase your velocity.
Distributed-systemsliterate. High-efficiency event-driven low-latency systems are our world; you understand what that demands.
Innovators who ship. Youdemonstrateideas easily fail fast and move forward. You make committed timelines and hit them.
You consider yourself exceptional and you like winning. So dowe.
No one will have everything in this description. Were looking for well-rounded smart people who move fast.
What You Will Do:
The role:
- Build the Agent UI shell the Chrome extension the slide-out / pill workspace the Control UI and the per-module panels. This is the product wedge what an evaluator demos in 5 minutes and decides yes.
- Real-time UI over live voice desktop and AI event streams in a startup environment: 1-week sprints Friday demos fail fast and move forward.
What youll own:
- React app Chrome extension (Manifest V3 content scripts injected iframe page-overlay pill)
- WebSocket-driven real-time UI plugin / module-federation patterns
- Screen-real-estate management
- The design system in code
- Your committed timelines.
Who you are:
- A self-starter with a show-me mentality you move from prototype to real-world product quickly anddemonstrateideas with working UI not mockups.
- You love new technology and adapt fast when it changes.
- Consistent by discipline: you use shared libraries and established patterns instead of reinventing per feature consistency is what keeps a small team fast.
- You use AI tools daily to multiply your velocity.
- You consider yourself exceptional love solving hard problems and like winning.
7 years frontend;senior-levelReact TypeScript mandatory. HTML5 JavaScript and graphics skills all
Youre a master of the browser platform itself not just a framework user (canvas/SVG/WebGL animation rendering).
Strong design/UI skillsa you have taste; your UIs look and feel professional without a designer holding your hand.
Real Chrome Extension experience Manifest V3 content scripts the messaging model injecting UI over a host page. This is core not a footnote.
Strong API skills you design and consume clean APIs and you understand the backend messaging systems behind them (pub/sub event streams WebSocket) well enough to reasonaboutordering reconnects and state sync.
Heavy WebSocket / real-time UI;youvebuilt interfaces that update from a live event stream.
Plugin / module-federation or dynamic-component-loading experience.
Performance as a habit renderprofiling virtualization for dense data sub-frame updates under a firehose event stream; the UI must never be the latency bottleneck.
State management under streaming data optimistic updates reconnect/replay handling conflict resolution.
Extension security fluency CSP sandboxing isolated worlds; we inject UI into other companies pages and can never break or leak.
Automated UI testing (Playwright-class) as part of shipping not a QA handoff.
Accessibility and keyboard-first flows as defaults agents live in this UI 8 hours a day.
A master debugger in the browser DevToolsis an extension of your hands; you see therenderbug the leak the layout thrash.
Go literacy is a plus (youll read it).
Required Experience:
Senior IC
About Company
We believe that humanity and technology should âco-exist, and that at the nexus of the âmost powerful experiences, humanity and technology collide. At TTEC Digital, we combine the expertise, innovation, partnerships, and passion of three industry-leading customer experience com ... View more
