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Senior Engineering Manager

Cyara

Job Location:

Hyderabad - Pakistan

Monthly Salary: Not provided by the employer

Posted: 21 August 2026 (Yesterday)

Application Deadline: 18 November 2026

Vacancies: 1 Vacancy

Department:

Engineering

Job Summary

Cyara is the global leader in AI-powered customer experience assurance committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice digital messaging and conversational AI channels Cyara empowers hundreds of the worlds leading brands to optimize more than 350 million customer journeys every year. With enterprises rapidly deploying agentic AI systems that adapt learn and make autonomous decisions in real time Cyara provides the assurance layer that turns pilots into production-ready deploymentstesting AI agents with AI agents to catch what scripts cant. From full journey visibility to AI governance trust validation and compliance Cyara ensures every touchpoint works flawlessly and every AI interaction solves customer problems while delighting them in the process. Cyara helps businesses deliver secure friction-free and high-quality CX at scale.Interested to find out more about us Check out:

Cyaras Values:

At Cyara our values shape everything we do. Were passionate about Delivering Excellence by putting the customer first collaborating globally and always striving to improve. We take smart risks and Innovate Boldly setting new standards and learning from every experience. Integrity First is our cornerstonewe value humility authenticity and respect for diversity building trust in all we do. We Embrace Curiosity by empowering you to experiment learn and grow in a dynamic environment. At Cyara our values drive us forward shaping a culture where innovation and excellence thrive.

Cyaras Diversity Equity Inclusive and Belonging:

At Cyara we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity equity inclusion and belonging (DEIB). We strive to cultivate an environment where every individual feels valued respected and empowered to bring their whole selves to work contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies practices and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities regardless of legally protected statuses such as sex race color ethnicity national origin age religion disability sexual orientation gender identity veteran status or medical condition. By celebrating our differences and championing inclusivity we enrich our organization make more thoughtful decisions and drive collective success.

Job Function Description:

As a Senior Engineering Manager at Cyara you will lead a high-performing engineering team responsible for delivering innovative cloud-native software powering mission-critical customer engagement solutions. Working with globally distributed Product Architecture Customer Success and Engineering teams you will provide technical leadership partner closely with engineers on architecture and design decisions and translate business priorities into technical execution while fostering a culture of engineering excellence continuous improvement and customer focus. You will play a pivotal role in developing your team driving technical quality and delivering software that creates meaningful customer impact.

This role is ideal for a leader who enjoys balancing people leadership with hands-on technical involvement and remains closely engaged in the teams architectural and engineering decisions.

You will be responsible for:

Providing hands-on technical leadership through architecture reviews design discussions technical mentoring and active participation in solving complex engineering challenges.
Leading mentoring and growing a high-performing engineering team while fostering a culture of ownership collaboration and continuous learning.
Delivering high-quality software by driving execution technical excellence and predictable delivery across the software development lifecycle.
Partnering with globally distributed Product Management Architecture Customer Success Cloud Operations and Engineering teams to align priorities and deliver customer value.
Recruiting developing and retaining exceptional engineering talent while supporting career growth and building an inclusive team culture.

Lets talk about your skills/expertise:

10 years of software engineering experience including 3-5 years leading high-performing engineering teams.
Proven success delivering complex SaaS or cloud-native software products in Agile environments.
Strong technical foundation in distributed systems cloud-native architectures and modern software engineering practices with the ability to contribute meaningfully to architecture design and technical decision-making.
Demonstrated ability to lead engineers influence technical direction and partner effectively with globally distributed cross-functional stakeholders.
Experience building engineering teams through hiring coaching mentoring and performance development.
Excellent communication stakeholder management and problem-solving skills.
Experience with real-time communications networking or WebRTC technologies is highly desirable.
Bachelors or masters degree in computer science Engineering or a related discipline or equivalent practical experience.

Agencies:Thanks but weve got this one! Please no phone calls or emails to any employees of Cyaraoutside of the Talent Acquisition team. Cyaraspolicy is to only accept resumes from Agencies via theCyaraAgency Portal. Agencies must have a valid fee agreement inplaceand they must have been assigned the specific requisition to which they submit resumes by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and in the event a candidate is submitted outside of this policy is hired no fee or payment of any kind will be paid

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Manager

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