Sales Manager
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Job Summary
About Shape Solutions Shape Solutions (Private) Limited is a digital agency based in Islamabad serving UK clients across web development SEO and marketing automation CRM and AI tooling.
Role Summary We are hiring a Sales Manager to lead our sales team which handles inbound leads for our flagship UK client Axis Solicitors a UK law firm specializing in immigration and family law. You will own the teams targets processes and day-to-day performance making sure every lead is called fast followed up consistently and converted into booked consultations.
Key Responsibilities
- Lead coach and manage the sales team handling inbound leads on the account
- Own weekly and monthly booking/conversion targets and drive the team to hit them
- Monitor speed-to-lead call quality and follow-up discipline; run regular call reviews and coaching sessions
- Manage pipelines in the GoHighLevel CRM ensure notes stages and outcomes are accurate for every lead
- Build and refine call scripts follow-up sequences and sales processes
- Prepare and present performance reports to senior management and the client
- Handle escalations with empathy and professionalism many callers are dealing with sensitive immigration or family matters
- Support hiring onboarding and training of new sales executives
- 5 years of sales experience including at least 2 years leading or managing a sales team (call center / international campaign experience is a strong plus)
- Fluent confident spoken and written English you will oversee conversations with UK-based callers and report to UK stakeholders
- Proven track record of hitting targets and improving team conversion rates
- Strong command of CRMs and pipeline management; GoHighLevel experience is a plus
- Data-driven comfortable building reports and making decisions from numbers
- Strong coaching and people-management skills
- Comfortable working a UK-aligned shift
Nice to Have
- Experience selling legal immigration or professional services
- Experience with WhatsApp/email automation and follow-up sequences
- Location: Islamabad (Onsite)
- Job Type: Full-time
- Timings: Aligned with UK business hours 1:00 PM 10:00 PM PKT MonFri
- Salary: Market competitive
Required Skills:
2 years in international sales / telesales / call centre Excellent spoken & written English UK campaign experience strong advantage Legal or immigration sales background a plus Target-driven with a confident closer mindset Willing to work UK business hours
