Project Coordinator (Client Onbaording)
Job Summary
Job Title: Project Coordinator Customer Onboarding
Key Responsibilities
- Answer and make calls to clients and technicians in fluent English.
- Coordinate and schedule CCTV installation appointments.
- Ensure smooth communication between clients and technical teams.
- Maintain accurate records of schedules appointments and updates.
- Follow up with technicians and clients regarding installation progress.
- Assist with basic IT or technical queries when required.
- Support the overall customer onboarding and installation coordination process.
Qualifications & Experience
- Bachelors degree preferably in Computer Science IT or a related field.
- Minimum 1 year of experience in client onboarding business analysis technical support or a similar role.
- Experience in IT customer support or the CCTV industry will be an advantage. JD for Project Coordinator Cust
Required Skills
- Excellent verbal and written English communication skills highest priority.
- Strong coordination and organizational skills.
- Ability to multitask and manage multiple schedules simultaneously.
- Good client-handling and interpersonal skills.
- Basic understanding of IT/technical concepts.
- Ability to work independently as well as collaboratively within a team.
Required Skills:
Required Skills - Excellent verbal and written English communication skills highest priority. - Strong coordination and organizational skills. - Ability to multitask and manage multiple schedules simultaneously. - Good client-handling and interpersonal skills. - Basic understanding of IT/technical concepts. - Ability to work independently as well as collaboratively within a team.