PMO Consultant L2
Job Summary
Position: PMO
Experience: 3- 4 Years
Location: Hyderabad
Notice Period: Immediate to 15 days
Job Description:
Purpose
The CPQ / Tools and Automation Lead own the professionalization and continuous improvement of the SIC configurators and workflow tools for NTT DATA Business Solutions.
The current tool landscape includes three configurators for AMS Concierge and Consulting. These tools were introduced to move away from uncontrolled Excel-based workarounds and to create workflow discipline process efficiency and better data quality.
The role must mature these prototype applications into reliable adopted and scalable business tools. The longer-term ambition is to create an internal service storefront for sales and service configuration - a simple structured way for Sales Teams to consume services configure scope create estimates and follow defined workflows.
2. Mission
Turn the SIC tooling landscape into a professional product backbone for service configuration estimation workflow process discipline and management transparency.
The role must combine product ownership strong engineering acumen and hands-on delivery. It must adapt improve and develop the current tools while defining a convergence path from the current Postgres / and SQLite / Django landscape toward a more maintainable future architecture.
Key Responsibilities
1. Own the product operation of the configurator landscape
Manage the AMS Concierge and Consulting configurators as products with users
workflows releases support needs and measurable outcomes.
Maintain a clear view of current functionality pain points technical debt defects
adoption barriers and improvement opportunities.
Translate business requirements into user stories acceptance criteria release
plans and product documentation.
Ensure the tools support process discipline rather than simply digitizing existing
manual workarounds.
2. Professionalize prototype applications over time
Improve reliability usability maintainability documentation data quality and
security readiness of the current applications.
Stabilize the existing Postgres / and SQLite / Django applications while
defining a pragmatic convergence roadmap.
Reduce uncontrolled local variants duplicate logic manual spreadsheets and
ungoverned exceptions.
Introduce engineering standards appropriate for internal business-critical tools
including testing release control documentation and defect management.
3. Act as hands-on product owner and technical builder
Operate close enough to the code data model and application architecture to make
progress and challenge technical choices.
Adapt and develop functionality directly where feasible and steer internal or external
developers where additional capacity is required.
Balance speed with professionalization avoiding unnecessary complexity while
reducing technical debt.
Maintain practical technical fluency across web applications databases workflow
logic APIs dashboards and deployment considerations.
4. Execute the feature backlog under SAP Business Leadership ownership
Recognize that the SAP Business Leadership Team owns the strategic feature
backlog and business priority setting.
Provide fact-based input on effort impact dependencies risks technical debt and
sequencing.
Convert approved priorities into release plans and delivered product increments.
Create transparency on roadmap progress backlog throughput blocked items and
release quality.
5. Embed workflow discipline and process efficiency
Use tools to enforce structured intake required data approval steps handovers
estimation logic and status visibility.
Design workflows that reduce manual effort rework approval ambiguity and email-
based coordination.
Ensure the tools support the desired operating model for Sales Pricing Proposal
Deal Management and SIC service owners.
Make process bypass missing data and exception handling visible through
reporting.
6. Build the internal service storefront concept
Develop the tools toward a simple and structured internal storefront for SIC and
service configuration use cases.
Enable Sales Teams to find relevant services configure scope trigger workflows and
receive clear outputs without relying on informal channels.
Ensure the user experience is simple enough to drive adoption while still capturing
the data required for quality and governance.
Connect service catalogues configuration logic estimation outputs and handover
workflows where appropriate.
7. Create data quality reporting and management transparency
Define key data fields ownership validation rules and reporting views for the
configurator landscape.
Create dashboards for usage cycle time data completeness workflow compliance
support issues and adoption.
Connect tool data with offered-versus-delivered feedback loops where feasible.
Use reporting to identify recurring process issues adoption gaps and improvement
priorities.
8. Drive adoption support and continuous improvement
Support onboarding user guidance practical training and change communication
for Sales and SIC users.
Collect feedback from Sales Teams service owners Pricing Proposal Deal
Management and leadership stakeholders.
Track usage patterns drop-off points defects manual workarounds and recurring
support issues.
Translate user feedback and usage data into improvement actions and release
priorities.
Create a regular release and communication rhythm so users understand what
changed and why.
Recruiter: Khaja Samiuddin
e-MailID:
We transform. SAP solutions into Value
NTT DATA Business Solutions is a fast-growing international IT company and one of the worlds leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions including hosting services and support.
Required Experience:
Contract
About Company
NTT DATA helps clients transform through consulting, industry solutions, business process services, IT modernization and managed services.