People & Culture Manager
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Job Summary
At Glow we believe in protecting the dreams of small businesses. Were building the smartest insurance platform for small businessescombining real human expertise with AI-powered technology to make insurance simple transparent and proactive. Behind every small business is someone who took a risk to build something better. Glow ensures theyre protectedso they can grow with confidence and without limits.
Weve raised $24M in Series A funding from world-class investors to power that mission.
Were hiring a full-time People & Culture Manager to own the day-to-day people operations employee experience and culture for Glows Lahore hub. Youll build scalable systems while staying deeply human in how we support our team - helping create ahigh-trust high-performance environment.
This role is the local People leader for the Pakistan team partnering closely with the CEO and serving as a trusted resource for team members and managers.
- People operations end-to-end: Run local processes across onboarding day-to-day employee/contractor experience performance support and offboarding.
- Employee lifecycle & documentation: Manage core documentation and workflows for a team hired as independent contractors (e.g. agreements renewals changes recordkeeping) in partnership with the CEO and relevant vendors.
- Employee/contractor relations: Be a trusted fair and thoughtful point of contact for concernsbalancing empathy with business needs and consistency.
- Manager partnership: Coach and support managers on feedback performance conversations and team health.
- Culture & engagement: Build and run initiatives that strengthen culture recognition belonging and engagement across the Lahore hub.
- Program execution (global local): Localize and implement global People programs (performance cycles learning & development policy rollouts) in collaboration with the CEO and other managers.
- HR systems & data hygiene: Maintain and improve People tools and workflows (e.g. Airtable Rippling) and ensure clean reliable people data.
- Operational excellence: Identify gaps in processes and proactively implement improvements that scale with a fast-growing organization.
- 5 years experience in HR / People Operations.
- Experience operating in high-growth and/or multinational environments (startup experience strongly preferred).
- Strong track record running contractor-first or globally distributed people operations (or strong ability to learn quickly in this environment).
- Demonstrated ability to partner with global stakeholders and translate programs into high-quality local execution.
- Hands-on experience with modern HRIS and people tools (e.g. Deel BambooHR Rippling).
- Comfortable running or supporting performance cycles engagement programs and/or learning & development initiatives.
- Excellent communication: clear structured approachable and able to handle sensitive topics with discretion.
- Bachelors degree required; preference for a Tier 1 university background.
- Join a mission-driven high-growth company building something that matters.
- USD compensation.
- Partner closely with global leadership while owning meaningful local impact.
- Help shape the culture and contractor experience of a rapidly scaling Lahore team.
- High ownership role with room to grow into broader People leadership over time.
Required Experience:
Manager
