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Operations Manager
Job Location:
Monthly Salary:
Not provided by the employer
Monthly Salary:
Experience Required:
4-5years
Experience Required:
Posted:
28 August 2026 (2 days ago)
Posted:
Application Deadline:
25 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Summary
We are looking for an experienced Operations Manager with proven experience working for a UK- or Australia-based education study abroad or student visa company/organization. The candidate will be responsible for managing daily operations teams processes student cases and overall service quality.
Key Responsibilities
- Manage and oversee day-to-day business operations.
- Supervise counselling admissions visa and support teams.
- Develop and implement SOPs workflows and quality-control processes.
- Monitor team performance KPIs productivity and turnaround times.
- Oversee student cases and ensure timely processing and follow-ups.
- Identify operational issues and implement effective solutions.
- Ensure accurate documentation record keeping and CRM management.
- Coordinate with international offices institutions partners and internal departments.
- Handle escalated student and operational issues.
- Conduct team meetings performance reviews and staff training.
- Prepare regular operational reports for senior management.
- Ensure high standards of compliance professionalism and customer service.
Requirements
Requirements
- Bachelors degree preferred.
- 45 years of relevant experience in education consultancy study visa admissions or international education operations.
- Previous experience working for a UK-based or Australia-based education/study visa organization is highly preferred.
- Proven experience managing teams and operational processes.
- Strong leadership communication and problem-solving skills.
- Excellent organizational and time-management abilities.
- Strong command of English.
- Experience with CRM and reporting systems.
Preferred Candidate
Candidates with direct operational experience in an established UK or Australia-based education/study visa organization will be given preference.
