Manager People System and Services

The Manager People Systems & Services will manage and strengthen day-to-day People & Culture operations support HR technology and process improvements and contribute to rewards and compensation initiatives. The role is responsible for efficient HR service delivery accurate employee data policy compliance and continuous improvement of HR processes and systems while supporting an effective employee experience.

• Manage day-to-day HR operations including onboarding employee lifecycle management documentation employee movements and offboarding.
  
• Ensure consistent implementation of HR policies procedures and operational standards.
  
• Maintain accurate employee records in HRIS and ensure data integrity.
  
• Develop document and continuously improve HR SOPs and operational workflows.
  
• Manage and support HR systems including HRIS payroll performance management tools and employee portals.
  
• Support HR technology implementation system enhancements automation initiatives upgrades testing and new functionalities.
  
• Coordinate with IT and external vendors regarding HR system requirements integrations issues and improvements.
  
• Support compensation and benefits programs including annual salary reviews bonus cycles increments and incentives.
  
• Conduct compensation bench-marking and salary analysis.
  
• Prepare HR dashboards and reports covering headcount turnover compensation employee movements and other key HR metrics.
  
• Analyze HR data to identify trends and provide insights to support workforce planning and organizational effectiveness.
  
• Identify opportunities to streamline standardize and automate HR processes.
  
• Ensure compliance with company policies applicable labor requirements and internal controls.
  
• Maintain audit-ready HR documentation and support internal and external HR audits.
  
• Collaborate with HR Business Partners Talent Acquisition Learning & Development Finance IT and other stakeholders.
  
• Support managers and employees in resolving HR operational matters and improving HR service delivery and employee experience.
  

• Bachelors or Masters degree in Human Resources Business Administration or a related field.
  
• 57 years of relevant experience in HR operations HR shared services or a similar People & Culture function.
  
• Hands-on experience with HRIS administration and HR technology.
  
• Strong understanding of end-to-end employee lifecycle processes and HR operations.
  
• Experience in HR analytics reporting and data management.
  
• Good understanding of HR policies compliance requirements and operational controls.
  

Experience in compensation and benefits administration HR technology implementation automation or digital transformation compensation bench marking and working within a large organization BPO or shared-services environment will be preferred.

Strong stakeholder management and interpersonal skills excellent verbal and written communication attention to detail analytical and problem-solving abilities ability to manage multiple priorities and deadlines and strong execution and follow-through.

Oxiliry is a trusted business process outsourcing partner providing quality resources and delivering scalable efficient and innovative solutions to empower businesses globally. Committed to excellence we streamline operations to drive profitability foster sustainable growth and build lasting partnerships for success.