Lead ConsultantProject Management Servicenow Project Management

Job Description ServiceNow Project Manager
Role Project Manager ServiceNow
Experience 610 years of relevant experience
Job Summary
We are looking for an experienced Project Manager to manage ServiceNow projects from planning through delivery and closure. The role will be responsible for project governance stakeholder coordination delivery tracking risk and issue management and ensuring projects are delivered within agreed scope timelines and quality standards.
Key Responsibilities
Manage end-to-end ServiceNow projects including planning execution monitoring and closure.
Define project plans milestones deliverables dependencies and timelines.
Coordinate ServiceNow developers business analysts architects testers and other stakeholders.
Track project progress deliverables resource utilization risks issues and dependencies.
Conduct project governance meetings and provide regular status reports to stakeholders.
Manage scope change requests risks issues and escalation processes.
Coordinate SIT UAT deployment go-live and hypercare activities.
Ensure project documentation governance and reporting are maintained.
Work closely with customers and internal stakeholders to ensure expectations and delivery commitments are met.
Required Skills
Strong project management experience preferably in ServiceNow implementation or transformation projects.
Good understanding of ServiceNow modules and implementation lifecycle.
Experience managing cross-functional and distributed teams.
Strong stakeholder management communication and presentation skills.
Good knowledge of Agile/Scrum and project governance practices.
Experience with project planning RAID management status reporting and delivery tracking.
Strong problem-solving and decision-making skills.
Qualifications & Experience
Relevant project management experience in IT/enterprise application projects.
Experience managing ServiceNow projects is preferred.
PMP PRINCE2 Scrum Master or equivalent certification is an advantage.
ServiceNow knowledge/certification is an added advantage.
Key Competencies
Strong analytical and problem-solving abilities.
Good communication and stakeholder collaboration skills.
Ability to work independently and as part of a cross-functional team.
Strong focus on quality timelines and delivery.

We transform. SAP solutions into Value

NTT DATA Business Solutions is a fast-growing international IT company and one of the worlds leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions including hosting services and support.