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IT Support Engineer

Oxiliry

Job Location:

Hyderabad - Pakistan

Monthly Salary: PKR 300000 - 300000

Experience Required: 6years

Posted: 9 September 2026 (5 hours ago)

Application Deadline: 7 December 2026

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Provide technical support to end users both physically and remotely.

Respond to and resolve IT helpdesk tickets related to hardware software and network issues.

Install configure and maintain desktop systems laptops printers and other IT equipment.

Organize monitor and maintain IT assets and resources.

Assist in IT operations including cybersecurity practices programming support analytics tasks

data center activities and maintaining IT inventory.

Support and participate in calls with US-based clients.

Ensure system security through access controls backups and regular software updates.

Ensure timely issue resolution and escalate complex problems when necessary.

Document technical issues resolutions and standard operating procedures.

Assist Technician in US Remote site to install DVR/NVR analog/IP cameras and their

configurations

Requirements

Willingness to work in US shift timings and availability for early shift joining when required.

Strong knowledge of network terminologies/protocols and hardware like routers switches and

firewalls.

Knowledge of DVR/NVRs Analog/IP cameras

Strong problem-solving and communication skills(verbal & written ).

Knowledge of AI prompt engineering

Interested in building routine task into automation

Ability to work effectively in a team environment.

Strong work ethic with attention to detail.

Bachelors degree in CS/ IT/ Telecom (4 years).

1 years of experience in IT support helpdesk or technical support role.

Required Skills:

Requirements: 1. Education and Experience: Bachelors degree in Computer Science Engineering or a related field. 3 - 5 years of professional experience in full-stack development. 2. Technical Skills: Proficiency Core is essential. Strong experience with front-end technologies such as JavaScript HTML CSS and front-end frameworks (React Angular or ). Solid understanding of database design and implementation including experience with SQL and ORM frameworks. 3. Communication and Teamwork: Excellent communication and collaboration skills. Proven ability to work effectively in a team environment and provide technical leadership. 4. Problem-Solving: Strong analytical and problem-solving skills. Ability to troubleshoot and debug complex issues efficiently. 5. Adaptability: Demonstrated ability to adapt to new technologies and frameworks quickly. Stay updated with industry trends and best practices.

Required Education:

Bachelors or Masters degree in Computer Science AI Data Science or related field.

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