HR Manager Retail & Luxury Products

Requirements:

• MBA in Human Resources or a related field. Relevant HR certifications will be a plus.
• 1012 years of hands-on experience in HR operations recruitment and people management.
• Prior experience in the retail or luxury industry is a must-have.
• Strong experience in end-to-end recruitment for frontline sales retail corporate and managerial positions.
• Proven expertise in employee relations performance management compliance and HR policies.
• Practical experience in training onboarding employee development and retention.
• Experience in workforce planning headcount management and manpower planning.
• Strong understanding of retail workforce management including multi-location/store operations and frontline employees.
• Experience working with senior management and department heads on workforce and employee matters.
• Strong leadership communication problem-solving and stakeholder management skills.

Responsibilities:

• Oversee day-to-day HR operations including attendance employee records payroll coordination policies and compliance.
• Lead end-to-end recruitment for retail sales frontline corporate and managerial positions.
• Partner with management and department heads on workforce planning headcount and staffing requirements.
• Manage onboarding training employee development and retention initiatives.
• Handle employee relations including grievances disciplinary matters workplace concerns and conflict resolution.
• Manage performance management processes including probation reviews appraisals feedback and performance improvement plans.
• Develop and maintain HR policies and procedures in line with business requirements and applicable labor laws.
• Support employee engagement career development and succession planning initiatives.
• Monitor key HR metrics including headcount turnover absenteeism recruitment and retention.
• Prepare HR reports and workforce insights for senior management.
• Act as the primary HR point of contact for employees and management providing practical and timely solutions to HR matters.