Department Manager Customer Relationship Center
Job Summary
- Facilitate customer from ordering of different articles to tills at checkout.
- Coordinate with ALC Dept. For Article Price Change.
- Arrangement of stock for customer
- Support CMs and KAMs for their portfolio customer satisfaction.
- Support office administrative tasks.
- Seek information from line manager about the competitors promotions to understand the business action plans in a better way.
- Seek info from the line manager about competitors services and activities.
- Knows where to find relevant information. Checks facts and data and is able to retrieve and absorb information quickly.
- Maintains detailed records and is effective in compiling classifying or categorizing.
- Takes methodical and consistent approach towards customer service and achieving quality results. Puts the customer first and eager to please them in line with company standards
Qualifications :
Bachelors Or Intermediate with 6-8 years of experience
Remote Work :
No
Employment Type :
Full-time
About Company
METRO is a leading international wholesale company with food and non-food assortments that specialises in serving the needs of hotels, restaurants and caterers (HoReCa) as well as independent traders. Around the world, METRO has 15 million customers who can choose whether to shop in o ... View more