Customer Service & Design Team Leader
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Job Summary
At Tetra Pak we commit to making food safe and available everywhere; and we protect whats good protecting food protecting people and protecting the planet. By doing so we touch millions of peoples lives every day.
And we need people like you to make it happen.
We empower you to reach your potential with opportunities to make an impact to be proud of for food people and the planet.
We are now searching for a Customer Service and Design Team is Team Leader position for CS&D Front Office this role you will be the Key contact for Supply Chain related aspects for the market. You will drive continuous improvement on service level and customer loyalty (supply chain related) while securing proper supply chain integration and efficiency.
This role is based inLahore Pakistan.
As Customer Service and Design Team Leader your responsibilities will include:
Drive customer Supply Chain integration and engagement with market group team and customers
Secure end to end OFPM operations at customer level
Understand market dynamics and drive continuous improvement in service level
Ensure end to end governance in the OFPM process for smooth operations
Lead the team to deliver on the required KPIs
- At least 5 years experience in strategic & operational aspects of supply chain and customer management
- Bachelors degree or equivalent in Engineering or Business Administration. Masters degree will be preferred
- People coordination experience from past roles
- Good stakeholder management skills
- Fluent in English (verbal & written)
- Good communication skills
We Offer You
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
If you are inspired to be part of our promise to protect whats good; for food people and the planet apply through our careers page at job posting expires on 29 June 2026.
If you have any questions about your application please contact Ayesha Iftikhar.
Diversity equity and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference celebrate people for who they are and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.
About Company
Tetra Pak is the world's leading food processing and packaging solutions company working closely with our customers and suppliers to provide safe food.
