CONTENT CREATION TEAM LEADER

Job Overview:

People Perfect is looking for a Content Creation Team Leader for its client (Training Company). This role will be responsible for leading and developing a content creation team ensuring the team consistently meets agreed KPIs quality standards and delivery targets. This is a hands-on people-management role that will play a key part in maintaining course quality and driving continuous improvement working closely with training QA reporting and wider business support functions.

Job Responsibilities:

• People Management & Development Manage support coach and develop team members including 1-to-1s feedback and performance management.
• Team Delivery & Performance Organise workloads monitor productivity and deadlines and ensure the team consistently meets agreed KPIs and delivery targets.
• Quality & Process Management Ensure courses meet quality standards and SOPs identify issues and drive improvements where needed.
• Cross-Functional Coordination Maintain effective communication and collaboration across training QA reporting and change management providing wider business support as needed.

Qualification & Experience:

• GCSEs or equivalent in English and Maths; a Level 3 qualification or a qualification in Leadership & Management Education Training Business or a related subject is desirable. Relevant experience and demonstrated capability may be considered in place of formal qualifications.
• Previous background in overseeing leading or directing personnel ideally within a fast-paced target-driven environment.
• Experience managing team performance and providing constructive feedback.
• Strong ability to monitor KPIs productivity and deadlines with good IT and data-handling skills.
• Able to work independently escalate issues appropriately and manage competing priorities in an organised manner.
• Accountable and results-focused with a positive attitude towards continuous improvement.

Location:

Bahria Town Lahore

Working Days & Timings:

Working Days: Monday to Friday

Office Timing: 05:30 am 01:30 pm Pakistan Standard Time.