Configurator L3

Role:

The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of the project being run for the Wipro client

DO :

- Provide assistance in configuration of applications based on client requirements
- Collate configuration requirements from the functions/ BUs/ SLs and obtain approval from business owners
- Plan and execute assigned configuration tasks within deadlines
- Provide system configuration support based on changing business needs
- Assist in system analysis design development and testing activities
- Provide support in developing implementing and testing patch releases and system upgrades

- Maintenance of the configuration archive and its upkeep
- 100% compliance to configuration standards and procedures
- Make changes to existing configuration processes as per the client requirements and maintain proper documentation/ log
- Analyze and resolve configuration issues in a timely manner

- MIS Management Reporting & Backend Support
- Preparation of Daily Monthly status report on certain configuration parameters as required by the client & stakeholders
- Documentation & reporting as per the client need on configuration standards
- Issue resolution in minimum time possible with respect to any modification or change requested by the client

Deliver

1.
Continuous Integration Deployment
100% error free on boarding & implementation throughput % Adherence to the schedule

2.

Quality & CSAT
On-Time Delivery Troubleshoot queries
Customer experience completion of assigned certifications for skill upgradation