Cloud Engineer I

Company Overview:

When it comes to IT solution providers there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings theresreally onlyone: Zones First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need Zones a Minority Business Enterprise (MBE) in business for over 35 years specializes in Digital Workplace Cloud & Data Center Networking Security and Managed/Professional/Staffing services. Operating in more than 120 countries leveraging a robust portfolio and utilizing the highest certification levels from key partners including Microsoft Apple Cisco Lenovo Adobe and more Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need they can Consider IT Done. Follow Zones LLC onTwitter @Zones andLinkedIn and Facebook.

Position Overview:

The Cloud Engineer I is a mid-level engineering role (5 years experience) focused on improving the reliability security and operational maturity of Zones enterprise cloud and hybrid infrastructure platforms. This role sits within our Enterprise Compute & Storage Services (ECSS) team and is designed for an engineer with solid hands-on Azure experience who wants to actively raise the bar on automation monitoring backup alerting and Infrastructure as Code (IaC) across production environments.

This is a builder and improver rolenot a ticket-only or passive operations position. You will work directly on production Azure platforms automate repetitive operational work improve observability and alert quality and strengthen recovery readiness. Youll partner closely with senior ECSS engineers and adjacent Digital IT teams while helping modernize day-to-day operations through cloud-first practices.

What youll do as theCloud Engineer I:

The requirements below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and the duties and responsibilities may change without notice.

Cloud & Infrastructure Operations

• Operate and support Azure and hybrid infrastructure services in production environments including compute storage networking and foundational platform services.
• Execute production changes with strong operational rigor including change control validation documentation and rollback planning.
• Troubleshoot availability performance capacity and configuration issues across cloud and virtualization layers driving issues to root cause.
• Participate in an on-call rotation to support critical ECSS-managed platforms.

Automation & Infrastructure as Code

• Design build and improve automation to reduce manual operational work and increase reliability.
• Write and maintain scripts and tooling (PowerShell Bash and/or Python) to support platform operations validation and incident response.
• Contribute hands-on to Infrastructure as Code initiatives using Terraform and/or Bicep including developing testing and improving reusable modules and standards.

Monitoring Alerting & Observability

• Improve observability across ECSS platforms using logs metrics dashboards and alerts.
• Help tune alerting to reduce noise while improving actionable signal and response quality.
• Participate in incident response root-cause analysis and post-incident follow-through including implementing corrective and preventive improvements.

Backup Recovery & Resilience

• Support backup and recovery solutions for cloud and hybrid workloads.
• Validate recovery procedures and participate in restore testing and recovery-readiness activities.
• Improve documentation runbooks and operational readiness for backup and disaster recovery scenarios.

Operational Excellence

• Produce and maintain clear runbooks KB articles diagrams and operational documentation.
• Identify opportunities to standardize simplify and improve ECSS operational practices.
• Partner with senior engineers to learn and apply reliability scalability and secure design principles.
• Execute all other duties as assigned.

What you will bring to the team:

Employees employed in the role of Cloud Engineer I shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making

• 5 years of hands-on experience in cloud infrastructure or systems engineering roles.
• Hands-on Azure experience is required including day-to-day operation and troubleshooting of production workloads.
• Experience supporting Windows and/or Linux systems in production environments.
• Practical experience with automation and scripting (PowerShell Bash and/or Python).
• Experience working with monitoring alerting or logging platforms in a production environment.
• Strong troubleshooting skills with the ability to drive issues through investigation resolution and documentation.
• Experience working in structured operational environments (change management incident response runbooks).
• A continuous-improvement mindsetyou look for ways to automate standardize and reduce operational toil.

Nice to Have

• Experience with Infrastructure as Code using Terraform and/or Bicep.
• Hands-on experience with Azure core services (VMs storage networking identity/Entra ID).
• Exposure to backup disaster recovery or resiliency planning for enterprise workloads.
• Experience supporting hybrid environments (Azure on-prem virtualized infrastructure).
• Relevant certifications (Azure Administrator Associate Azure Solutions Architect Associate Linux certifications).

Zones offers a comprehensive Benefits package

At Zones we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance optional health insurance EOBI and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals and access to our in-house gym.

We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT sales engineering or operations Zonesprovidesa dynamic and collaborative environment to help you grow your career.

All qualified applicants will receive consideration for employment and will not be discriminated againston the basis ofrace color religion sex sexual orientation gender identity national origin disability protected veteran status age genetic information or pregnancy.

Jobtimings:8:00PM 5:00AM (Pk time)